French speaking Customer Representative

Cbtalents; Montpellier; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A customer service company is seeking a French-speaking Customer Service Representative to provide assistance in Braga, Portugal. Key responsibilities include handling customer inquiries, resolving issues, and maintaining high customer satisfaction. Prospective candidates must be native French speakers, hold a valid EU ID, and have the right to work in Portugal. The position offers a base salary of €880 over 14 months and various benefits including health insurance and paid holidays.

Prestations

Performance Bonus

Meal Allowance

Health Insurance

Paid Holidays

Welcome Bonus

Qualifications

• Native or C2-level French is mandatory.
• Valid EU ID required.
• Right to work in Portugal is necessary.

Responsabilités

• Handle customer inquiries and resolve issues.
• Ensure a high level of customer satisfaction.
• Support customers through effective communication.

Connaissances

Communication skills

Problem-solving skills

Description du poste

Location & Start Date

Braga, Portugal (On-site)

Start Date: 15 January 2026

Job Description

We are looking for a French-speaking Customer Service Representative to support customers by handling inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Requirements

• Native or C2-level French (mandatory)
• Valid EU ID
• Right to work in Portugal
• Good communication and problem-solving skills
• Availability to work on-site in Braga

Work Schedule

Monday to Friday: Rotational shifts between 07:00 – 19:00

Saturday & Sunday: 09:00 – 13:00 (rotational)

2 days off per week (rotational)

Salary & Benefits

• Base Salary: €880 (paid over 14 months)
• Performance Bonus: €168 (paid over 12 months)
• Complexity Bonus: Not applicable
• Meal Allowance: €7.63 per working day
• Health Insurance: Provided after 6 months
• Paid Holidays: 22 days per year

Additional Information

Welcome Bonus paid in 12 monthly installments during the first year (subject to attendance conditions)