French-Speaking Customer Expert (Remote, Greece)

Dila Recruitment; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Customer Expert to provide exceptional customer communication and support while ensuring high satisfaction levels. This role involves managing cases, fostering relationships with partners, and meeting targets. The ideal candidate should be fluent in French and possess strong English communication skills. Benefits include relocation support to Greece, a competitive salary structure, health care benefits, and professional development opportunities.

Prestations

Competitive monthly salary with bonuses

Health care benefits

Full training by certified instructors

Free online Greek language courses

Social responsibility initiatives

Qualifications

• Fluency in French is essential.
• B2 level or better in English required.
• Exceptional customer communication skills expected.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and close cases efficiently.
• Maintain high customer satisfaction levels.
• Provide strong relationships with partners and show empathy.
• Work towards internal and client-set targets.

Connaissances

Fluency in French

Good communication skills in English (B2 level)

Exceptional communication and soft skills

Problem-solving skills

Tech savviness

Multitasking ability

Team player in a fast-paced environment

Description du poste

A recruitment agency is seeking a Customer Expert to provide exceptional customer communication and support while ensuring high satisfaction levels. This role involves managing cases, fostering relationships with partners, and meeting targets. The ideal candidate should be fluent in French and possess strong English communication skills. Benefits include relocation support to Greece, a competitive salary structure, health care benefits, and professional development opportunities.