French Digital Trust and Safety Team Leader - Sofia

Cross Border Talents; Lyon; On-site; EUR 45,000 - 75,000; Full time

Benefits offered by this job

Relocation package

Structured onboarding process

Ongoing leadership training

Multicultural work environment

Job summary

An innovative company is seeking a Digital Trust and Safety Team Leader fluent in French and English to guide a dedicated team in ensuring online safety and compliance. This role emphasizes operational excellence, people management, and digital ethics, making it ideal for someone passionate about creating a safer digital environment. You'll lead a multicultural team, analyze trends, and collaborate with various departments to enhance workflows. With a relocation package and ongoing leadership training, this position offers a unique opportunity to make a significant impact in the digital landscape.

Qualifications

• Experience in digital operations or compliance is essential.
• Ability to inspire trust and manage team dynamics.

Responsibilities

• Lead a team monitoring online content and resolving escalated cases.
• Analyze trends and optimize workflows and quality metrics.

Skills

Fluency in French (C1/C2)

Fluency in English (B2 or higher)

Content moderation experience

Strong decision-making skills

Emotional intelligence

Job description

Digital Trust and Safety Team Leader (French + English)

Lead with Integrity. Safeguard the Digital World.

In today's hyper-connected world, every click matters. Behind the screen, there's a team making tough decisions to keep users safe and platforms credible. We're looking for a Team Leader fluent in Czech and English to guide that mission forward.

This is a leadership opportunity in digital trust and safety ideal for someone who thrives at the intersection of operational excellence, people management, and digital ethics.

Your Mission:

Lead a team of trust and safety analysts monitoring online content, resolving escalated cases, and ensuring high compliance with platform policies.

Coach and develop your team, nurturing both their technical performance and their well-being in a challenging but meaningful space.

Analyze trends and proactively optimize workflows, quality metrics, and training needs.

Collaborate cross-functionally with policy, quality assurance, and global operations teams.

What You Bring:

Full professional fluency in French (C1/C2) and English (B2 or higher)

Experience in content moderation, digital operations, or compliance

Strong decision-making skills and emotional intelligence especially when navigating sensitive content

Ability to inspire trust, manage team dynamics, and deliver under pressure

What's in It for You:

A relocation package for candidates moving internationally (flight, initial accommodation, and settling-in support included)

The chance to lead with purpose in an industry where your work directly affects online safety and freedom of expression

A structured onboarding process, ongoing leadership training, and growth into higher operational or strategic roles

A multicultural, collaborative work environment where people support people

You wont just be managing tasks. You'll be guiding values, enforcing standards, and helping to build the kind of internet we all deserve.

If you're ready to lead with clarity, courage, and care apply now and step into a role that matters.