French Customer Support Representative Lisbon (Relocation Support Provided)

Cross Border Talents; Avignon; On-site; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Full relocation package

Competitive salary & bonuses

Comprehensive paid training

Private health insurance

Career growth opportunities

Inclusive work environment

Job summary

Cross Border Talents is recruiting a French-speaking Customer Support Representative to assist customers for international brands from Lisbon, Portugal. You’ll handle inquiries, troubleshoot issues, and provide practical solutions while enjoying a multicultural, energetic work environment.

The role offers full relocation support, a competitive salary with bonuses, comprehensive paid training, and private health insurance.

Qualifications

• Fluent in French (C1 or native level) and proficient in English.
• Customer-focused, empathetic, and proactive.
• Excited about living abroad and embracing a multicultural experience.

Responsibilities

• Assist customers with questions and troubleshooting issues.
• Represent leading global brands and provide solutions that improve customer satisfaction.
• Support customers in a fast-paced, international environment to develop professional skills.

Skills

French (native or C1)

English proficiency

Customer-focused

Empathy

Proactive

Job description

Are you looking for an international career adventure in one of Europe’s most exciting cities? Join our team in Lisbon, Portugal, and be part of a dynamic, multicultural workplace that values communication, growth, and excellence. We’re searching for French‑speaking Customer Support Representatives ready to help customers with enthusiasm while enjoying the unique lifestyle Lisbon has to offer.

About the Role

As a French Customer Support Representative, you’ll be the voice of leading global brands, assisting customers with questions, troubleshooting issues, and providing solutions that make a difference. This is your opportunity to develop your skills, gain international experience, and grow professionally in a company that truly invests in its people.

What We Offer

• Full relocation package flight to Lisbon, airport pick-up, and accommodation support
• Competitive salary and performance‑based bonuses
• Comprehensive paid training no previous experience required
• Private health insurance
• Career growth opportunities and internal mobility across projects
• A modern, friendly, and inclusive work environment

Life in Lisbon

Lisbon combines professional opportunity with a relaxed, sun‑soaked lifestyle. After work, enjoy walks by the ocean, colorful cityscapes, and some of the best food and coffee in Europe. With more than 300 days of sunshine per year, Lisbon offers a perfect balance of career growth and quality of life.

Who You Are

• Fluent in French (C1 or native level) and proficient in English
• Customer‑focused, empathetic, and proactive
• Excited about living abroad and embracing a multicultural experience