French Customer Service Representative - Relocate Abroad

Cross Border Talents; Grenoble; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A global recruitment firm is seeking a French Customer Service Representative to support an international brand in Portugal, Greece, or Bulgaria. The ideal candidate should excel in communication and problem-solving while maintaining a strong work ethic to ensure customer satisfaction. This role requires fluency in French and English, basic computer skills, and a willingness to relocate. Competitive salary, performance bonuses, and full relocation support are offered, along with health insurance and professional development opportunities.

Prestations

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Qualifications

• Must be fluent in French and English.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy with CRM tools.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to internal departments as necessary.

Connaissances

Fluency in French

Fluency in English

Customer-focused attitude

Communication skills

Problem-solving skills

Description du poste

Grenoble, France

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: French + English

About the Role:

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to French-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in French and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
4. Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.