Field Service Engineer/Technician (H/F)

Laciotat Shipyards; La Ciotat; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Laciotat Shipyards is looking for a Service Technician in La Ciotat to provide top-quality on-site and inside service for marine systems. The ideal candidate will have a strong technical background in electronics and mechanics, and a commitment to high-quality customer service.

This role requires 2 years of relevant experience and fluency in English, with travel to various vessels for installations and repairs. Working knowledge of electrical systems is essential.

Qualifications

• Minimum 2 years experience with electronic controls or machinery.
• Ability to read and understand technical drawings.
• Computer literate for processing service orders.

Responsabilités

• Provide on-site service at ship location.
• Troubleshoot and repair systems.
• Prepare daily reports in a timely manner.

Connaissances

Troubleshooting

Electronics knowledge

Mechanical systems understanding

Technical drawing interpretation

Customer service skills

Fluent English

Formation

AS or BS in Electrical Engineering or Electronics Technology

Description du poste

An exciting opportunity to join a world-leading designer and manufacturer of specialized marine systems for the commercial ship, military ship and luxury yacht market sectors.

Position Description

Immediate opening within Naiad Dynamics France Sarl at our La Ciotat regional office reporting to the Regional Service Manager and the Global Service Manager. We are a dynamic team of professionals supplying our highly successful technology-based products worldwide. We are seeking a hands-on organized, efficient, self-starter with an enthusiastic attitude to join our customer service team. Job entails travel to vessels to install, commission, service or repair our Naiad Dynamics systems and to provide inside service support when not travelling.

Responsibilities

• Provide top quality on-site service at ship location
• Independently conduct troubleshooting and diagnostics to identify and resolve electrical, electronic controls, software or mechanical system issues and repair
• Interpret and work from technical drawings, schematics and service manuals
• Provide top-quality inside service when not traveling
• Maintain professional attitude at all times
• Prepare and process daily time sheets, attendance & service reports and expense reports in a timely manner.
• All other duties reasonably assigned by management

Candidate Requirements

• 2 years minimum experience assembling, troubleshooting or servicing advanced electronic controls, machinery or shipboard systems
• Working knowledge of electronics, hydraulics, mechanics and their interrelationships
• Ability to read and understand technical drawings and handbooks
• High analytical ability, reason through problems, troubleshoot
• Hands-on aptitude, ability to work independently
• Must be fluent in English (additional languages a plus)
• Computer literate—ability to process parts and service orders and service reports
• Domestic and international travel as required
• Prior marine experience highly beneficial
• AS or BS in Electrical Engineering, Electronics Technology or equivalent beneficial

Personal Attributes

• Consistently high professional demeanor when interacting with customers
• Ability to professionally and effectively communicate and interact with coworkers
• Ability to analyze problems and determine appropriate technical solutions
• Ability to work independently and meet deadlines
• Fast and accurate—reliable and timely work
• Performance and poise while under pressure
• Quality and customer oriented
• Neat, organized and efficient