Field Application Engineer

SBG Systems; Carrières-sur-Seine; Sur place; EUR 42 000 - 50 000; Plein temps

Avantages offerts par ce poste

Profit sharing (PEE – PERECO)

Meal vouchers (SWILE)

Teleworking up to 2 days per week

Résumé du poste

SBG Systems is seeking a Field Application Engineer to support customers in product implementation. You will manage sales support and provide onsite training, requiring fluency in both German and English.

The position demands a strong background in electronics or embedded systems with at least 2 years of experience. Benefits include profit sharing and meal vouchers.

Qualifications

• Minimum 2 years of experience in a similar position.
• Knowledge of Navigation and Positioning as well as Autonomous Navigation.
• Ability to work independently with international clients.

Responsabilités

• Provide before sales support including product demonstrations.
• Assist sales team with technical inputs for bids.
• Online and onsite after sales support.

Connaissances

Fluency in German

Fluency in English

Measurement analysis tools (Octave/Matlab)

Troubleshooting

Collaboration with multiple departments

Formation

Education in electronics or embedded systems engineering

Outils

GNSS systems

Lidar

Inertial systems

Description du poste

Following our fast growth, we are looking for a Field Application Engineer to join our team.

You will be working under the EMEA Customer Support Manager supervision, you will be responsible for assisting our customers from product qualification to their implementation as well as participating in the qualification and internal testing of new solutions.

Responsibilities

• Provide before sales support:

  • Prepare and conduct onsite product demonstrations and customer tests.
  • Manage test and support equipment including product check, scheduling.
  • Assist sales team with technical inputs for bid answering.
  • Attending in dedicated Trade Shows and Conferences to support the Sales team.

• After sales support:

  • Online support (Desk, Team-Viewer, mail, phone, etc).
  • On site assistance for installation and commissioning.
  • On site or remote customer training.
  • Manage and Follow equipment return for tests and repairs.

• Other internal duties:

  • Technical document writing and reviewing (Documentation, Technical articles, test reports, etc).
  • New products / firmware / software test and review.
  • Link between sales, customers and R&D to provide feedback about bugs and wished improvements.

This position will require regular travel in Germany and Central Europe in general.

Qualifications

• Education in electronics or embedded systems engineering, ideally with a knowledge of Navigation and Positioning as well as Autonomous Navigation (land, air, marine).
• You have a solid experience of minimum 2 years in a similar position.
• Proficiency in measurement analysis tools (desired Octave / Matlab), and eventually in positioning and navigation systems (GNSS, inertial, imaging, Lidar, etc.). Strong proficiency in troubleshooting.
• You can demonstrate fluency both in German and English, on both writing and oral (working language).
• You are able to work in close collaboration with several departments of the company but also independently with international clients.

Fluency in German is mandatory. Any application that does not meet this requirement will not be considered.

Employment Conditions

• Permanent contract (CDI forfait 218 days).
• Location: Carrières-sur-Seine.
• Salary conditions: 42 000 € – 50 000 €.
• Other advantages: Profit sharing (PEE – PERECO), meal vouchers (SWILE), teleworking up to 2 days per week.