EU Fulfilment Operations Leader — France-Based

Fanatics Commerce; Paris; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Fanatics Commerce is seeking a Head of Operations for France to lead end-to-end fulfilment across the EU. Based in Paris, you will shape operational strategy, partner with cross-functional teams, and manage third-party providers to ensure fast, reliable delivery for fans.

You will drive efficiency and reduce costs while maintaining quality, leveraging data, AI-enabled insights, and a bold leadership mindset in a hybrid work environment.

Qualifications

• 10+ years of operational leadership in multi-site or omni-channel settings.
• Proven 3PL management with SLA ownership and governance.
• Experience leading cross-functional teams across Europe, especially France.
• Strong change leadership and transformation delivery skills.

Responsibilities

• Lead end-to-end EU fulfilment across multiple sites and partners.
• Drive speed, cost, and quality improvements in the EU supply chain.
• Partner with UK/EU leaders and internal teams to align operational plans.
• Manage vendor performance and onboarding of new providers.
• Own operations forecast and capacity planning for all EU verticals.

Skills

Operational leadership

3PL management

Cross-functional collaboration

Stakeholder engagement

France-based operations

Job description

Fanatics Commerce is seeking a Head of Operations for France to lead end-to-end fulfilment across the EU. Based in Paris, you will shape operational strategy, partner with cross-functional teams, and manage third-party providers to ensure fast, reliable delivery for fans.

You will drive efficiency and reduce costs while maintaining quality, leveraging data, AI-enabled insights, and a bold leadership mindset in a hybrid work environment.