Enterprise TAM: AI & API Security

Gravitee; Strasbourg; Hybride; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Hybrid work culture

Stock options

Professional development budget

Résumé du poste

Gravitee is seeking a Technical Account Manager (TAM) to own post-sales depth for a tiered enterprise portfolio. You will guide customers from onboarding to production, lead architectural design, and drive value realization through advisory rhythms and governance.

Travel to customer sites may occur 1–2 times per month as needed. You will partner with Sales, Product, and Engineering to ensure secure, scalable, and innovative solutions, leveraging your depth in APIs, Docker/Kubernetes, and

Qualifications

• Experience with APIs, cloud-native platforms, and security standards.
• Hands-on with enterprise post-sales engagement and architectural guidance.
• Ability to design and oversee production readiness for new customers.

Responsabilités

• Onboard new customers and guide production in under six months.
• Manage a tiered portfolio of enterprise accounts and prioritize work.
• Own the advisory rhythm with QBRs, roadmaps and release briefings.
• Identify expansion signals and drive retention across the book.
• Advocate for customers within Product and Engineering with measurable impact.
• Contribute to demos, assets, and enablement content for the team.

Connaissances

Kafka

Event streaming

LLM Gateways

Java

Python

Startup/scale-up

Other European languages

Outils

Docker

Kubernetes

Description du poste

Gravitee is seeking a Technical Account Manager (TAM) to own post-sales depth for a tiered enterprise portfolio. You will guide customers from onboarding to production, lead architectural design, and drive value realization through advisory rhythms and governance.

Travel to customer sites may occur 1–2 times per month as needed. You will partner with Sales, Product, and Engineering to ensure secure, scalable, and innovative solutions, leveraging your depth in APIs, Docker/Kubernetes, and