Engineering Manager

Front; Paris; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading AI customer service platform based in Paris is seeking a talented engineering manager to coach engineers and lead teams in developing AI and automation capabilities. This role involves collaborating cross-functionally with Product and Design to execute innovative initiatives. Candidates should have over 3 years of experience in a B2B SaaS company and possess excellent communication skills. The company offers competitive salary, equity, and generous benefits, operating on a hybrid work model.

Prestations

Competitive salary

Equity

Fully covered private health insurance

Paid parental leave

Generous paid time off

Flexibility to work from home

Mental health support

Family planning support

75 Euro monthly Lifestyle Stipend

Winter Break

Qualifications

• 3+ years leading teams in software development.
• Experience in B2B SaaS environments.
• Strong project delivery track record.

Responsabilités

• Grow your teams by coaching engineers.
• Partner with Product and Design for initiatives.
• Transform ideas into features with the team.
• Ensure quality and architecture in team outputs.
• Contribute to engineering-wide initiatives.

Connaissances

Coaching engineers

Cross-functional partnership

Architectural design

Mentoring talent

Modern web technologies

Communication skills

Team leadership

Passion for AI

Product mindset

Description du poste

Overview

Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In’s 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator’s list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area, Inc. Magazine’s 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

You will join our talented Paris product team, focusing on supporting our engineers in building the latest in AI and automation capabilities to help our customers deliver exceptional support at scale.

What you will do

• Grow your teams by coaching engineers and by attracting and hiring top talent

• Partner cross-functionally with Product and Design to innovate and execute product initiatives across the company

• Bring your engineering expertise to the team, working with them to transform ideas into features, and improve the analytics experience for thousands of customers

• Obsess about the architectural design, implementation, and quality of the work your teams produce

• Contribute to engineering-wide initiatives as a member of Front’s engineering management team

What skills and experience you need

• Effectively recruited, mentored, and retained top talent

• 3+ years of industry experience leading teams that build highly available, large-scale software systems

• Strong track record of running teams that deliver projects of significant complexity and high levels of ambiguity

• A strong product mindset and the ability to thrive in a dynamic, fast-paced, collaborative, low-ego and high-growth environment; you work well with all kinds of personalities and with teams across multiple geographies

• Clear, structured thinking and excellent communication skills

• Knowledgeable about modern web technologies and excited to learn new ones

• Experience at a fast-growing B2B SaaS company

• Passion and curiosity regarding AI technologies

Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer

• Competitive salary

• Equity (we are post-series D & backed by some of the best VCs in the US)

• Fully covered private health insurance

• Paid parental leave

• Generous paid time off

• Flexibility to work from home Mondays and Fridays (unless posted as a full-remote role)

• Mental health support with Workplace Options

• Family planning support with Maven

• 75 Euro per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities

• Winter Break - Our offices are closed from Christmas to New Year's Day!

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice and EU Privacy Notice.