EMEA Partner Success Manager: Growth & Adoption

Aiven; Paris; Hybride; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Equity plan

Hybrid work policy

Equipment provided

Professional Development Budget

Wellbeing support

Global Time Off Commitment

Résumé du poste

Aiven, a leading open-source data platform provider, seeks a Partner Success Manager to own OEM partner success across the EMEA region. You will drive adoption, manage QBRs, and coordinate launches with engineering, presales, and marketing to ensure partner growth.

Based in France with a strong background in B2B SaaS partner management, you will build joint success plans, track health metrics, and represent partner needs within Aiven.

Qualifications

• Based in France and able to work across EMEA time zones.
• Experience in partner/customer success or account management in a B2B SaaS/cloud/OEM environment.
• Track record running structured business reviews (QBR/EBR) with enterprise stakeholders.
• Comfortable collaborating with Engineering, Presales, and Marketing to drive outcomes.
• Strong communication and project management skills.
• Knowledge of cloud infrastructure or open-source data tech.

Responsabilités

• Own partner success for an EMEA OEM portfolio and be primary contact for live partners.
• Run Quarterly Business Reviews (QBRs) and track goals, usage, and joint metrics.
• Launch new services with partners, coordinating end-to-end rollout.
• Work cross-functionally with Engineering, Presales, and Marketing to remove blockers.
• Represent partner feedback and escalations to relevant Aiven teams.
• Track partner health and report progress to leadership.
• Define joint success plans with each partner and map the roadmap.

Connaissances

Partner success

Customer success

Account management

Stakeholder mgmt

QBR preparation

Cross-functional collab

Project management

Cloud/Open-source

Description du poste

Aiven, a leading open-source data platform provider, seeks a Partner Success Manager to own OEM partner success across the EMEA region. You will drive adoption, manage QBRs, and coordinate launches with engineering, presales, and marketing to ensure partner growth.

Based in France with a strong background in B2B SaaS partner management, you will build joint success plans, track health metrics, and represent partner needs within Aiven.