Elevator Maintenance Technician – Onsite Customer Care

KONE; Bourges; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading elevator and escalator company in France is seeking a Customer Relationship Management and Service Operations professional to enhance customer satisfaction, ensure safety, and report service performance in real-time. Candidates should have expertise in maintaining strong client relationships and a focus on safety. This full-time role is dedicated to service excellence and on-site communication.

Qualifications

• Expertise in customer relationship management and service operations.
• Understanding of safety and performance management.
• Ability to plan and report workloads effectively.

Responsabilités

• Maintain strong relationships with customers and ensure satisfaction.
• Report back on service performance accurately and in real-time.
• Manage safety and identification of site risks.
• Perform service visits following schedule and quality standards.

Connaissances

Customer relationship management

Communication skills

Safety management

Real-time reporting

Description du poste

A leading elevator and escalator company in France is seeking a Customer Relationship Management and Service Operations professional to enhance customer satisfaction, ensure safety, and report service performance in real-time. Candidates should have expertise in maintaining strong client relationships and a focus on safety. This full-time role is dedicated to service excellence and on-site communication.