Ecommerce Deployment Manager – CMS & E-Merchandising Platform

Decathlon Digital EN; Lille; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible Remote Work

Hybrid work in Lille

Career growth

Bonuses

Job summary

Decathlon Digital EN in Lille, France, seeks a Deployment Manager to bridge central digital product teams with Oneshop/Revamp market teams across 20+ countries, driving CMS adoption and major e-commerce rollouts for local merchandising. You will enable content teams, manage migrations, run trainings, and roll out new CMS features.

Requires 3–5+ years in Market/Customer Success or Digital Project Management, solid Headless CMS experience (Contentstack/Contentful), and fluent English; French is a

Qualifications

• 3 to 5+ years in Market Success, Customer Success, or Digital Project/Implementation Management in an international environment.
• CMS & Digital Stack expertise with modern architectures; experience with enterprise CMS like Contentstack or Contentful is a big plus.
• Proven ability to orchestrate large-scale digital tool rollouts and drive user adoption.
• Professional fluency in English; French is a plus.

Responsibilities

• Lead global CMS rollouts and migrations, coordinating schedules and local content onboarding to go-live.
• Enable local markets through training, user guides, workshops, and ongoing support.
• Coordinate feature rollouts, A/B testing, and collect feedback to improve the platform.

Skills

Market Success

Customer Success

Digital Project Mgmt

Change Management

Headless CMS

Tools

Contentstack

Contentful

Job description

About the Role & Team

Within our Digital Product Management team, we are looking for a Deployment Manager dedicated to our CMS & E-Merchandising Platform. You will serve as the strategic and operational bridge between our central digital product teams and Oneshop/Revamp local market teams across more than 20 countries.

Your core objective will be to drive full product adoption, facilitate major e-commerce platform rollouts, and enable local e-commerce merchandising and sports content teams to get the best out of our digital merchandising ecosystem.

Key Responsibilities

1. Digital Rollout & Strategic Pillars (Build & Migration)

• Global E-Commerce Platform Rollouts: Enable local country teams on CMS. Validate setup, lead onboarding kick-offs, manage integration schedules and content creation up to Go-Live, and provide functional support until operational stability.
• Content Migration & Legacy Decommissioning: Guide local teams in migrating landing pages from legacy tools to our modern Headless CMS platform, monitoring timelines and solving blockers for late-adopting markets.

2. Community Enablement, Training & Support (Run)

• User Enablement & Support: Serve as the primary point of contact for functional support for local markets and central sports content creators (managing dedicated channels, creating user guides/trainings, host training sessions and demo workshops).
• Central & Local Content Onboarding: Support central sports branding teams in producing global content templates (landing pages, category pages, product components) designed for local adaptation by country teams.
• Feature Rollouts & Optimization: Coordinate the rollout of new CMS features, oversee content migrations and pilots, communicate product updates/fixes, and support local teams in setting up A/B testing.

3. User Feedback & Continuous Improvement

• Gathering Insights & Platform Optimization: Collect structured feedback and feature requests from local market users to continuously refine and improve the CMS platform's performance and user experience.

Who We Are Looking For

Hard Skills & Experience

• Experience: 3 to 5+ years of experience in Market Success, Customer Success, or Digital Project / Implementation Management in an international, multi-market environment.
• CMS & Digital Stack Expertise: Strong understanding of modern web architectures and Headless CMS solutions (experience with enterprise CMS like Contentstack, Contentful, or similar is a big plus).
• Change Management & Delivery: Proven track record in orchestrating large-scale digital tool rollouts, managing migration schedules, and driving user adoption.
• Language: Professional fluency in English (French is a plus).

Soft Skills

• Pedagogy & Collaboration: Ability to host engaging webinars/demos, onboard super-users, and translate technical features into clear business value.
• Organization & Rigor: Capability to balance major rollout projects (Build) alongside daily user support and ops (Run).

What We Offer

• Flexible Remote Work: 2 days of remote work per week (flexible).
• Work Location: Based at our Decathlon Technology office in Lille, France.
• Choice of Equipment: Work on your preferred device (Mac, Windows, Chromebook).
• Impact & Career Growth: High-impact role at the heart of Decathlon's global e-commerce engine, offering mentorship, certifications, and international growth paths.
• Financial Benefits: Employee shareholding opportunities, along with monthly and quarterly performance bonuses.

What if technology allowed us to push the boundaries and take sports experiences to new levels? That's exactly our goal at Decathlon Digital! We are a team of 5,000+ experts in software engineering, product management, data, cloud, and cybersecurity, distributed across Paris, Lille, and Amsterdam. Together, we are creating the largest digital sports platform, leveraging tech innovation from design to value chain optimization, connected experiences and product second life.

Changing the game for good. We are in this for the love of sports. And like everything we love, we want it to last. That’s why we are embarking on a journey to create a more sustainable tech model, reducing our direct environmental impact while maintaining a safe, diverse, and inclusive space for all our people to learn and thrive together. Team up with us to design the digital future of sports.

GDPR: When you apply to a job on this site, the personal data contained in your application will be collected by Decathlon SE, (“Controller”), which is located at 4 Boulevard de Mons 59650 Villeneuve d'Ascq. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment but for no longer than 2 years.

• You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.
• You also have the right to data portability. You can request these rights by clicking here .