Data Analyst (Data Partner) – m/f/d

Voyage Privé; Aix-en-Provence; Hybride; EUR 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Résumé du poste

Voyage Privé, a leading travel tech platform, is seeking a Data Partner to shape the CRM data strategy and deliver measurable impact across customer lifecycle, retention, and engagement. You’ll collaborate with Product, Engineering, Design, Business, and Marketing to scale analytics and drive data-driven decisions.

With 5+ years in data analytics and CRM experience, you’ll lead data initiatives, develop semantic layers, and champion data literacy.

Qualifications

• 5+ years in data analytics, experience in a CRM context is a strong plus.
• Proficient in SQL, BI tools, and data modeling concepts.
• Experience in customer analyses including segmentation, lifecycle, engagement and value.
• Excellent problem-solving and analytical skills; strong communication and collaboration; bilingual EN/FR.

Responsabilités

• Lead the data agenda in the CRM domain to drive business decisions and improve lifecycle metrics.
• Partner with Marketing for campaign targeting, segmentation, and CRM performance measurement.
• Collaborate with Analytics Engineers, Data Scientists, and Data Platform teams to ensure scalable analytics.
• Analyze and optimize CRM dashboards and metrics, including open rates, funnels, churn, and LTV.
• Ensure high quality data models, semantic layers, and analytics delivery.
• Identify opportunities for advanced analytics, customer scoring, and data-driven innovations.
• Promote data literacy and decision-making across Marketing and stakeholders.

Connaissances

Data analytics

CRM experience

A/B testing

Customer analysis

Communication

English & French

Outils

Tableau

Looker

Power BI

Metabase

Description du poste

About Voyage Privé

Born in France in 2006, Voyage Privé has grown from an ambitious startup into becoming the Europe's leading travel tech platform. Operating across 9 markets with tens of millions of users, we're not just another e-commerce success story - we're a tech powerhouse revolutionizing online travel.

What makes us unique? A mission-driven culture where performance meets impact. Our innovative campus brings together tech talent, professional athletes, students, and artists, creating an ecosystem where digital innovation drives both business growth and positive change.

We're now at an inflection point, upgrading our entire technical foundation with cloud architecture, AI, and real-time systems to become a reference and top-of-mind platform for luxury travel, known by travelers for its excellent offer and customer experience, and by our providers as a high-performance business development partner.

Your Mission

As a Data Partner, you'll play a key role in shaping the future of our CRM domain. You'll work closely with Product Managers, Engineers, Designers, Business Representatives, and the Marketing team to deliver measurable impact and help us scale efficiently.

Your Key Responsibilities Will Include

• Lead the data agenda in the CRM domain to drive business decisions, uncover hidden opportunities, and resolve performance bottlenecks — with a particular focus on customer lifecycle, retention, and engagement dynamics.
• Partner closely with Marketing stakeholders to provide data-driven support for campaign targeting, segmentation strategies, and CRM program performance measurement.
• Collaborate with Analytics Engineers, Data Scientists, and the Data Platform team to ensure scalable, consistent, and actionable analytics.
• Analyze and optimize domain-specific processes, dashboards, and metrics for continuous improvement and clarity — including CRM KPIs such as open rates, conversion funnels, churn, and customer LTV.
• Ensure high quality and operational excellence across data models, semantic layers, and analytics delivery.
• Proactively identify opportunities for advanced analytics, customer scoring, behavioral segmentation, and data-driven innovations.
• Promote a culture of data literacy and decision-making within the domain and across Marketing stakeholders.

Qualifications

What We’re Looking For

We’re looking for builders who move fast, think big, and care deeply about creating impact that lasts.

Your Profile

• Proven experience of 5+ years in data analytics, experience in a CRM context is a strong plus.
• Expertise in A/B testing, from defining hypotheses and experimental protocols to analyzing results and formulating recommendations.
• Proven experience in conducting customer analyses, including customer behavior, segmentation, lifecycle, engagement, retention and customer value.
• Solid understanding of SQL, BI tools (Tableau, Looker, Power BI, Metabase), and data modeling concepts .
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities; able to translate strategic goals into actionable insights — including when working with non-technical Marketing teams.
• Comfortable in a fast-paced, high-growth environment.
• Data-driven, structured, and always looking for ways to improve.
• Communicate well in English and French.

Additional Information

Our Recruitment Process

We believe in a fast, transparent, and human recruitment process.

Here’s what you can expect:

• Call with a Talent Acquisition Partner (30–45 min): Get to know each other! We’ll share more about the role, the team, and our culture.
• Manager Interview (60 min): Meet your future manager to deep dive into your experience, missions, and ways of working.
• Business Case: A practical exercise to showcase your analytical mindset, creativity, and strategic thinking. You’ll then have a 45-minute debrief session to discuss your approach and insights.
• Onsite interview – Manager Insights & Analytics (60 min) + Chief Digital Officer (30 min) – Meet the leadership team to align on expectations, culture, and long-term impact.

Location : Aix en Provence or remote, France

Start Date : The sooner, the better

Contract Type : Full-time / Permanent

You’ll Love Joining Us

Our HQ in the South of France offers an exceptional environment - natural, cultural, and digital - on a modern and eco-responsible campus.

Prefer flexibility? We offer a hybrid model for all other positions with 3 mandatory on-site days per week plus 4 fully remote weeks per year.

Put meaning back into your work and join a unique ecosystem that connects worlds often far apart: business, sports, education, and social impact, through projects like Ecole des XV, Provence Rugby, VP Green, Les Tremplins, and Chez Pierre.

Forget your gym subscription! Access our large on-site fitness center morning, noon, and night - or challenge your colleagues to a padel match on our private court.

Live to the rhythm of Voyage Privé’s signature mix of business and fun: Company Breaks, Carnival, Annual Convention, meetups and talks… plus free tickets to every Provence Rugby home match and live music nights at the Dalida Institute.

And because travel is in our DNA : enjoy up to 20% off our exclusive getaway offers.

Join us and make your next career move a journey worth taking.