Data & AI Platform OPS & SRE lead (H/F)

Edenred Italia S.r.l.; France; On-site; EUR 75,000 - 95,000; Full time

Job summary

A global tech company in France seeks a Data & AI Platform OPS & SRE Lead to ensure production excellence across its Data and AI ecosystem. The ideal candidate will have a solid SRE background, experience operating data platforms, and a deep understanding of observability and reliability engineering. This role involves defining and implementing SRE standards, improving operational maturity, and coaching teams on production readiness. Join a vibrant culture that values meritocracy and innovation.

Qualifications

• Strong SRE / production engineering background, particularly with Databricks ecosystem.
• Experience in production for data platforms and AI pipelines.
• Deep understanding of observability and reliability practices.

Responsibilities

• Define SRE standards for Data and AI systems.
• Own observability frameworks for services.
• Conduct incident and problem management practices.
• Co-own CI/CD pipelines and ensure operational readiness.

Skills

SRE / production engineering background

Experience operating data platforms

Incident management

Reliability engineering

CI/CD automation

Infrastructure-as-code

Observability frameworks

Job description

Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.**Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.**Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.# YOUR ROLEIn close collaboration with platform, assets, integration, and product teams, the Data & AI Platform OPS & SRE Lead acts as the guardian of production excellence for Edenred’s Data & AI ecosystem.The role is responsible for defining, implementing, and coaching Site Reliability Engineering, operational, and FinOps practices across Data, AI, and Agentic workloads—while preserving a strict “you build it, you run it” mindset.As a player-coach, the role is both operationally hands-on and structurally influential, contributing directly to system design, CI/CD, and architectural decisions.## Responsibilities## • Define and operate SRE standards for Data, AI, and Agentic systems (SLOs, error budgets, reliability targets)• Own observability frameworks (metrics, logs, traces, data freshness, AI signals)• Own FinOps practices for Data & AI workloads (cost attribution, optimisation, guardrails)• Define and run incident, problem, and service management practices• Co-own CI/CD pipelines and guardrails (policy-as-code, quality gates, ..)• Key member of the Design Authority, validating operability by design• Player-coach: contribute hands-on to critical systems and coach teams on production readiness• Share on-call responsibilities with builders, enforce blameless postmortems• Ensure discovery & fast-track workloads are observable, cost-controlled• Continuously improve platform reliability, scalability, operational maturity# YOUR PROFILE## Technical & Operational• Strong SRE / production engineering background (Databricks multi-workspace/metastore) ecosystem• Experience operating data platforms, AI pipelines, and agentic systems in production• Deep understanding of observability, incident management, and reliability engineering• Solid FinOps knowledge for cloud-native and AI workloads• Comfortable with CI/CD, automation, and infrastructure-as-code## Player-Coach & Enablement• Hands-on contributor able to dive into complex incidents and designs• Strong coaching mindset; raises the operational bar across teams• Ability to embed SRE thinking without centralising ownership• Pragmatic and automation-first## Collaboration & Influence• Ability to influence design decisions without hierarchical authority• Clear communicator in high-pressure production contexts• Comfortable arbitrating trade-offs between reliability, speed, and cost• Trusted partner of engineers, architects, and product leaders**Apply now and Vibe with Us!**We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.