Customer Support Representative (Dutch + English)

Essence Coaching Group; Lille; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An international coaching firm is seeking a Customer Support Representative (Dutch + English) to provide exceptional support to customers. You will handle inquiries, assist with bookings, and ensure customer satisfaction in a multilingual environment. Candidates must be fluent in Dutch (C1) and English (B2) and possess strong problem-solving skills. This role includes relocation assistance and a salary of 2000 Euro gross per month.

Prestations

Relocation assistance

Qualifications

• C1 level in Dutch and B2 in English are required.
• Must possess a customer-first mindset.
• Flexibility to work rotational shifts.

Responsabilités

• Provide top-tier support to Dutch-speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and general service inquiries.
• Troubleshoot issues and ensure every customer feels supported.

Connaissances

Dutch – C1

English – B2

Excellent communication skills

Strong problem-solving ability

Attention to detail

Description du poste

Customer Support Representative - Dutch + English Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On‑Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers.

What You’ll Do

• Provide top‑tier support to Dutch‑speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and general service inquiries.
• Troubleshoot issues and ensure every customer feels supported and valued.

What You Bring

• Dutch – C1 | English – B2.
• Customer-first mindset and excellent communication skills.
• Strong problem‑solving ability and attention to detail.
• Flexibility to work rotational shifts : Monday‑Friday, 09 : 00–19 : 00.

Why You’ll Love It

• Salary : 2000 Euro Gross per month.
• Relocation assistance is available