Customer Support French-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Toulouse; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer support firm is seeking a Customer Support Expert to join their international team remotely. You will communicate with customers through various channels, ensuring high satisfaction and professionalism. The ideal candidate is fluent in French and has strong communication skills. This position offers relocation support, a competitive salary, and valuable benefits in a vibrant workplace.

Prestations

Relocation support including flight tickets and accommodation

Competitive salary package with performance bonuses

Health care and exclusive discounts

Training & career development opportunities

Community activities and social initiatives

Qualifications

• Fluent in French for customer interactions.
• Good command of English for team communication.
• Strong communication and problem-solving skills.

Responsabilités

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Represent the brand with professionalism.

Connaissances

Fluent French

Good English (min. B2 level)

Excellent communication skills

Problem-solving abilities

Description du poste

Position: Customer Support

Work model: Remote (based in Greece)

Location: Greece

Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

• Fluent French (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

• Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development: full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace: community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!