Customer Support French-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Montpellier; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading customer service provider is seeking a Remote Customer Support representative to provide excellent service to customers in French. The role involves handling customer inquiries and maintaining satisfaction while working remotely from Greece. Candidates must be fluent in French and possess good English skills. Competitive salary and relocation support are provided, including flight tickets and hotel accommodation.

Prestations

Relocation support: flight tickets and accommodation

Competitive salary package

Health care benefits

Training and career development

Community activities and social initiatives

Qualifications

• Fluent in French (written and spoken) is essential.
• Must have good English skills (minimum B2 level).
• Excellent communication and problem-solving abilities required.

Responsabilités

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand professionally.
• Build strong relationships with partners and customers.
• Work towards achieving personal and team targets.

Connaissances

Fluent French

Good English skills

Excellent communication

Problem-solving abilities

Basic computer skills

Team spirit

Adaptability

Proactive mindset

Description du poste

Position: Customer Support

Work model: Remote (based in Greece)

Location: Greece

Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

• Fluent French (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!