Customer Services - Production Interface Engineer (m/f/d)

Airbus Aircraft; Toulouse; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

AIRBUS SAS in Toulouse, France is seeking a Production Interface Engineer to bridge Production Units and external customers, focusing on On-Time Delivery and Customer Satisfaction via SAP-enabled processes.

The role involves leading projects, coordinating supply activities, and ensuring data accuracy in SAP, with a strong emphasis on lean practices and compliance with EASA standards. Fluency in English and aerospace domain knowledge are required.

Qualifications

• University degree in a Supply Chain discipline or equivalent.
• Relevant working experience with basic understanding of aircraft manufacturing and awareness of Airline/Aircraft maintenance operations.
• Deep knowledge of SAP is essential; Good knowledge of Google Workspace applications; Basic knowledge of Skywise data analytics tools is a plus; Good knowledge of project management tools and methods.
• Knowledge of EASA Part 21 and Part 145, competence in Technical Data as a valuable asset, understanding of Lean Fundamentals, and ability to read existing AIRBUS technical documentation.
• Good level of spoken and written English and the local AIRBUS language (any other language is a plus).
• Dedicated team player, comfortable in a cross-functional and multi-cultural environment, with good communication and negotiation skills, and a highly Customer-oriented proactive approach.

Responsabilités

• Serve as the main contact for the ASO ordering team (Plant Production Coordination, sales order follow-up, ASO packaging requirements, FAL & Production removals, order replacements, AOG stand-by support, steering subcontracting activities within SBCO2).
• Support supply activities by requesting quotations towards PMR and suppliers and following up on ordering and manufacturing activities.
• Perform Tech Data delegation & Certifying Staff activities, including the issuance of EASA F1 (during office hours and stand-by) and Master data updates in SAP on behalf of TechData, and trigger provision of commercial data to ASO.
• Lead internal projects / partial projects according to your grading, prepare/deliver reporting and presentations, and drive continuous improvement programs within your area.
• Comment and advise on potential improvements in ways of working between Production Units, Production Interface, and SATAIR, acting as a knowledgeable user/supporter for business operations and subcontractors within SAP systems.

Connaissances

Cross-functional collaboration

English language

Project coordination

Formation

University degree in Supply Chain

Outils

SAP

Google Workspace

Skywise data analytics tools

Description du poste

Job Description:

Airbus Commercial Aircraft is looking for a Production Interface Engineer (f/m) to join our Production Interface team based in Toulouse, France.

You will be part of a team developing production efficiency and customer satisfaction. As part of the Production Interface team, you will be involved in bridging the gap between our Production Units and our external customers via SATAIR/AIRTAC/SOO aiming at promoting On-Time Delivery and Customer Satisfaction.

Your working environment:

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atla ntic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor act ivities!

How we care for you:

Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.

Work / Life Balance: Extra days-off for special oc casions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.

Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health servic es center, concierge services, gym, carpooling application.

Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

• Serve as the main contact for the ASO ordering team (Plant Production Coordination, sales order follow-up, ASO packaging requirements, FAL & Production removals, order replacements, AOG stand-by support, steering subcontracting activities within SBCO2)
• Support supply activities by requesting quotations towards PMR and suppliers and following up on ordering and manufacturing activities
• Perform Tech Data delegation & Certifying Staff activities, including the issuance of EASA F1 (during office hours and stand-by) and Master data updates in SAP on behalf of TechData, and trigger provision of commercial data to ASO
• Lead internal projects / partial projects according to your grading, prepare/deliver reporting and presentations, and drive continuous improvement programs within your area
• Comment and advise on potential improvements in ways of working between Production Units, Production Interface, and SATAIR, acting as a knowledgeable user/supporter for business operations and subcontractors within SAP systems

Your boarding pass:

• University degree in a Supply Chain discipline or equivalent
• Relevant working experience with basic understanding of aircraft manufacturing and awareness of Airline/Aircraft maintenance operations
• Deep knowledge of SAP is essential; Good knowledge of Google Workspace applications; Basic knowledge of Skywise data analytics tools is a plus; Good knowledge of project management tools and methods
• Knowledge of EASA Part 21 and Part 145, competence in Technical Data as a valuable asset, understanding of Lean Fundamentals, and ability to read existing AIRBUS technical documentation
• Good level of spoken and written English and the local AIRBUS language (any other language is a plus)
• Dedicated team player, comfortable in a cross-functional and multi-cultural environment, with good communication and negotiation skills, and a highly Customer-oriented proactive approach

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS SAS

Employment Type:

Permanent

Classe Emploi (France):

Classe F12

Experience Level:

Professional

Job Family:

Material Support & services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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