Customer Service Intern

AbbVie Inc; Cruche; Hybride; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading biopharmaceutical company in France is seeking dynamic interns for a customer service role starting May 2026. This opportunity allows you to gain hands-on experience while supporting healthcare professionals and patients. Candidates should be bilingual in English and French, have a recent or upcoming graduate degree, and demonstrate strong customer service capabilities. The internship offers flexibility with a hybrid work model and is designed to make real contributions to impactful projects. Applications close on January 18, 2026.

Prestations

Valuable industry experience

Networking opportunities

Possibility of extended assignments

Qualifications

• Recently completed a graduate or undergraduate university program, or be expected to graduate in 2026.
• Strong foundational knowledge in customer service related fields such as sociology, psychology, or business administration.

Responsabilités

• Participate in projects focusing on patient and healthcare provider needs.
• Assist in data collection and analysis for decision-making.
• Support various departments by quickly adapting to new projects.
• Engage with cross-functional teams for collaborative work.
• Engage in problem-solving tasks that develop innovative solutions.

Connaissances

Bilingual (English and French)

Effective analytical and problem-solving skills

Strong interest in customer and patient needs

Adaptability and innovation

Teamwork

Formation

Graduate or undergraduate university program

Description du poste

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

Job Description

AbbVie is seeking dynamic and motivated graduates or soon-to-be graduates to join our team as of May 2026. This internship offers a unique opportunity to gain hands-on experience and contribute to AbbVie's mission of transforming lives through innovative therapies. The ideal candidate will demonstrate key capabilities essential to driving the business and your career forward.

We provide a hybrid work model, employees must be in the office on Tuesdays, Wednesdays, and Thursdays. There will be flexibility to work remotely on Mondays and Fridays.

Position Overview

Become part of a dynamic, supportive, collaborative, and diverse team where your contributions are valued and teamwork is prioritized. As part of the Customer Service team, you will develop meaningful relationships and advance AbbVie's mission by supporting healthcare professionals and patients, directly impacting those affected by serious diseases and important therapies. As an intern, you will support the Customer Service team on developing tools and specific projects that strengthen our reputation and raise patient voices.

Key Responsibilities

• Customer and Patient Focus: Participate in projects that prioritize the needs and well-being of patients and healthcare providers, ensuring a patient-centric approach.
• Data Analysis and Strategic Decision Making: Assist in the collection and analysis of data to inform decision-making processes and contribute to strategic initiatives.
• Adapt and Innovate: Support various departments by adapting quickly to new projects and technologies and propose creative solutions to complex challenges.
• Teamwork and Cross-Functional Collaboration: Engage with cross-functional teams to ensure alignment and foster a collaborative work environment.
• Problem-Solving Skills: Engage in tasks that challenge your ability to think critically and develop innovative solutions to real-world problems.

Qualifications

Bilingual (English and French). Recently completed a graduate or undergraduate university program, or be expected to graduate in 2026.

• Strong foundational knowledge in customer service and educational background in sociology, psychology, communication, business administration, marketing, human resources, social work, education, or public relations, or related fields is considered a strong asset.
• The ideal candidate demonstrates a strong interest in customer and patient needs, has effective analytical and problem-solving skills, is adaptable and innovative, and excels in a team-centric environment.

Additional Information

Benefits of internship:

• Gain valuable industry experience in a leading biopharmaceutical company.
• Contribute to impactful projects that align with AbbVie's mission and strategic goals.
• Learn from and network with professionals across various disciplines.
• Opportunity to make meaningful contributions to projects with real-world applications.
• Possibility of 4–12-month internship or being selected for an extended assignment or rotational program post summer internship.

Don’t miss out – January 18, 2026 is the last day to apply!

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html