Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provid[...]

Cross Border Talents; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A dynamic customer service company is looking for a Customer Service Advisor who speaks French fluently and has B2 English proficiency. The role involves handling customer queries through various channels while providing excellent service. Candidates must be willing to relocate to Portugal, possess an EU passport or Portuguese residency card, and ideally have customer service experience. This full-time role includes relocation support, training, and a performance bonus.

Prestations

Flight reimbursement after 6 months

Studio accommodation in Lisbon or Porto

Paid training and healthcare coverage

Performance bonus

Social events

Qualifications

• Must have an EU passport or Portuguese residency card.
• Customer service or hospitality experience is a plus.

Responsabilités

• Handle customer queries via phone, chat & email in French.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems and track outcomes.
• Collaborate with team members to maintain service quality.

Connaissances

Fluent/C2 French

B2 English

Strong communication skills

Problem-solving skills

Description du poste

Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

Job Openings Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

About the job Customer Service Advisor - French Speaker - Work from Sunny Portugal (Relocation Support Provided) (P)

Live & Work in Portugal:

Looking for a change? This is your chance to take your career to the next level while enjoying life in one of the most beautiful countries in the world.Move to Portugal with full relocation support. Enjoy Mediterranean life while building your career in an international team.

Role Overview:

• Handle customer queries via phone, chat & email in French
• Provide accurate information and resolve issues with empathy
• Log cases in CRM systems, follow-up, and track outcomes
• Collaborate with team members to maintain service quality

Candidate Profile:

• Fluent/C2 French + B2 English proficiency
• Strong communication & problem-solving skills
• Willing to relocate to Portugal
• Customer service or hospitality experience is a plus
• EU passport or Portuguese residency card (must have)
• ️Flight reimbursement (up to 400 after 6 months)
  Studio in Lisbon or Porto (280/month incl. bills, deducted from payslip)
• Modern office spaces in city centers, close to public transport
• Supportive onboarding, training, and mentorship
• 24/7 rotating shift schedule for flexibility
• Full-time contract
• Base salary + performance bonus
• Paid training, healthcare coverage, social events
• Friendly, inclusive environment with career progression pathways

Take this opportunity to live in sunny Portugaland grow professionally. Apply today!