Customer Experience Specialist- French Speakers with Relocation package

Cross Borders Talents; Strasbourg; Hybride; EUR 13 000 - 16 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Customer Experience Specialist for exciting opportunities in Portugal. The role requires fluency in French and English, offering competitive salaries ranging from 13,000 to 15,500 annually along with various benefits including meal allowances, health insurance, and relocation assistance. This position serves as the first point of contact for customers, ensuring excellent support via phone, chat, email, and social media. Perfect for individuals who thrive in a multicultural environment and are passionate about customer service.

Prestations

Meal Allowance

Transport Support

Health Insurance

Performance Bonuses

Relocation Assistance

Qualifications

• Fluently speak French and English.
• Customer support experience helps but is not mandatory.
• Ability to stay calm under pressure.

Responsabilités

• Assist customers with orders, product information, and tech support.
• Adapt tone and style to match each brand's voice.
• Resolve complex issues with patience and empathy.
• Log cases and keep records accurate and organized.

Connaissances

Fluency in French

Fluency in English

Customer support experience

Tech-savvy

Problem-solving skills

Clear communication

Multitasking ability

Positive attitude

Description du poste

Customer Experience Specialist- French Speakers with Relocation package

Job Openings Customer Experience Specialist- French Speakers with Relocation package

About the job Customer Experience Specialist- French Speakers with Relocation package

Customer Experience Specialist- French Speakers withRelocation package

Locations: Lisbon, Porto, Avairo, Braga

Looking for a fresh start or your next big step abroad? Join a vibrant, multicultural team in Lisbon or Porto and work with some of the worlds most iconic global brands. As a Bilingual Customer Experience Specialist, youll help people every day while building a meaningful, international career all while enjoying life in one of Europes most beautiful countries.

Whats in It for You?

Competitive Salary: 13,000 15,500 annually

️ Meal Allowance: Enjoy daily meals on us

Transport Support: Make commuting easy

🩺 Health Insurance: Full coverage from day one (free after 6 months)

Performance Bonuses: Earn more when you do well

️ Relocation Assistance: Well support you every step of the way

What Youll Be Doing

As a Customer Experience Specialist, youll be the first point of contact for customers via phone, chat, email, and social media. Your goal? Offer helpful, friendly, and effective support that leaves every customer smiling.

Your responsibilities include:

Assisting customers with orders, product info, and tech support

Adapting your tone and style to match each brands voice

Resolving complex issues with patience and empathy

️ Logging cases and keeping records accurate and organized

Youd Be a Great Fit If You:

Speak fluently in French andEnglish

• Have some customer support experience (phone, email, or chat) a plus, not a must

Are tech-savvy or enjoy problem-solving

Communicate clearly, multitask well, and stay calm under pressure

Bring a positive attitude and a people-first mindset

Why Youll Love It Here

This isnt just another job its a chance to grow, explore, and thrive in a supportive international workplace. From career progression to cultural discovery, were here to make your journey count.

Ready to turn your language skills into a global career?
Apply today and take the leap into an exciting new chapter in Portugal!