Customer Experience Associate - Creative Toy Store

LEGO Gruppe; Lyon; Hybride; EUR 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Family Care Leave

Life & Disability Insurance

Wellbeing programs

Colleague Discount

Bonus scheme

Hybrid workplace

Résumé du poste

The LEGO Group is seeking a customer-facing team member for our Lyon location to greet guests, handle checkout operations, and maintain a welcoming, engaging store environment. You will support visual merchandising and ensure adherence to LEGO Brand Retail standards while assisting in stockroom duties.

This role supports customer engagement through promotions and loyalty programs, with typical store tasks and a collaborative team setting.

Qualifications

• Greeting guests and handling cash register duties with a friendly, professional manner.
• Maintaining clean, visually appealing store displays and meeting LEGO Brand Retail standards.
• Assisting in stockroom receiving and safe stock handling according to standards.
• Resolving customer issues and escalating when needed.
• Engaging customers through promotions and loyalty programs.
• Performing typical store operational tasks as required.

Responsabilités

• Greet guests, operate cash register, deliver engaging service.
• Maintain clean, safe, and visually appealing environment.

Connaissances

Cashier operations

Customer engagement

Store cleanliness

Visual standards

Safety compliance

Outils

POS system

Description du poste

The LEGO Group is seeking a customer-facing team member for our Lyon location to greet guests, handle checkout operations, and maintain a welcoming, engaging store environment. You will support visual merchandising and ensure adherence to LEGO Brand Retail standards while assisting in stockroom duties.

This role supports customer engagement through promotions and loyalty programs, with typical store tasks and a collaborative team setting.