Credit Fraud Analyst

Lever, Inc.; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Ownership of fraud function

Autonomy and trust

Cross-team visibility across markets

Company-wide fraud initiative

Résumé du poste

Qonto in Paris is seeking a Credit Fraud Analyst to own end-to-end credit fraud operations and collaborate with Tech to sharpen the AI detection tool. You will rework eligibility criteria by analyzing defaults and building robust fraud controls as the company scales.

You’ll be the cross-market go-to for Risk, Product and Customer Care, bringing a vigilant, curious approach to AI-powered fraud detection.

Qualifications

• Hands-on experience with credit fraud or default cases.
• Ability to question criteria and processes rather than accept them at face value.
• Strong written and verbal communication with Risk, Product and Customer Care.
• Curiosity about AI and its application to fraud detection.

Responsabilités

• Own credit fraud operations end-to-end and supervise daily efficiency.
• Partner with Tech to enhance the AI tool used to detect fraud.
• Analyze credit defaults to challenge and rework eligibility criteria.
• Build and run fraud controls to keep products safe as we scale.
• Serve as cross-market go-to on credit fraud across teams.

Connaissances

Credit fraud experience

Analytical thinking

Communication skills

AI interest

Outils

AI fraud detection tools

Description du poste

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

Join us as a Credit Fraud Analyst to help protect Qonto's credit products as we become a bank. You'll own the operational efficiency of our credit fraud processes end-to-end, reporting to Thibault, Head of Fraud.

What you’ll do

• Own credit fraud operations end-to-end: You’ll supervise the day-to-day efficiency of our credit fraud processes.
• Sharpen our AI fraud detection: You’ll partner with Tech to continuously improve the AI tool we use to catch credit fraud and defaults.
• Rework eligibility, not just enforce it: You’ll analyze credit defaults and declined financing to challenge and rework our eligibility criteria.
• Build and run fraud controls: You’ll design and implement the controls that keep our credit products safe as we scale.
• Be the cross-market go-to on credit fraud: You’ll act as the point of contact for Risk, Product and Customer Care across all our markets.

What we’re looking for

• You’ve worked credit fraud or default cases hands-on: You know how to read a case, question it, and act — not just follow a checklist.
• You bring a critical mind and real curiosity: You question existing criteria and processes instead of taking them at face value.
• You communicate with confidence: You’ll work directly with Risk, Product and Customer Care, so clarity and conviction matter.
• You’re curious about AI: You’re comfortable using AI tools to spot patterns in data, and keen to help us sharpen the AI tool we use to catch fraud.

What we can offer you

• A function you get to build, not inherit: As Qonto becomes a bank, you’ll shape the credit fraud function from the ground up.
• Real ownership, real trust: Your manager gives real autonomy — you’ll be the team’s go-to expert, not someone executing a fixed brief.
• A seat at the table across the business: You’ll work directly across teams, with visibility across markets.
• A front-row seat to Qonto becoming a bank: You’ll join at a pivotal moment as we launch new credit products.

Your future manager

You will work directly with Thibault Mosser, our Head of Fraud, who has been with Qonto for 7 years and has led the fraud team through an impressive growth phase. He has led the successful separation of Fraud and AML and implemented modern fraud detection systems. Thibault is known for his supportive leadership style that grants teams great autonomy, and brings deep understanding of international fraud management. With him as your manager, you will benefit from a leader who understands both operational details and strategic direction.

By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.

On average, our hiring process lasts 20 working days. More information on our candidate journey here.

Your security matters to us

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