Community Liaison Officer (FRA26.043)

Foreign, Commonwealth & Development Office; Paris; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A government department in Paris is seeking a Community Liaison Officer to assist UK-based officers and their families during their posting. The role focuses on providing support and guidance, facilitating community events, and offering advice on local services such as housing and childcare. The ideal candidate will be proficient in English, possess strong communication and customer service skills, and have empathy for diverse backgrounds. This is a full-time position with a salary of 3872 EUR per month.

Prestations

Meal contribution

Learning and Development opportunities

Qualifications

• Candidates should have a high level of English proficiency, customer service skills, and be empathetic communicators.
• Experience with an international posting is a plus.
• French language skills are desirable.

Responsabilités

• Support officers and families during their assignment in France.
• Act as a staff counsellor and provide advice on various issues.
• Organize community events to assist with integration.
• Manage accommodation issues for posted families.

Connaissances

Excellent command of spoken and written English (CEFR level C1)

Good knowledge of Microsoft Office

Well-developed customer service orientation

Discretion, empathy and good communication skills

Strong team working skills

Description du poste

Overview

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job category: Foreign, Commonwealth and Development Office (Operations and Corporate Services) • Job subcategory: Community Liaison • Job Description (Roles and Responsibilities): Community Liaison Officer (CLO) position in the British Embassy Paris.

Role and purpose

The British Embassy Paris is part of a worldwide network representing British political, economic and consular interests overseas. The role of Community Liaison Officer (CLO) is key for the UK Government’s France Network and makes a real difference to the experience of UK-based officers and their families while they are based in France.

Main purpose of the job: To ensure officers and families are supported, informed and guided from pre-arrival and onboarding with continuing support throughout the posting. Provide advice and support on processes including spouse/partner employment issues, education, childcare, local medical providers and other processes.

Responsibilities

The role includes a significant welfare element, supporting individuals, their families and the wider France Network community. The CLO acts as a staff counsellor and a listening and sympathetic ear. This means that they are often the first person to whom people reach out for advice or a confidential conversation. The CLO may not be able to solve an issue, but they can point colleagues to the right place to get advice and support.

The CLO helps organise community events, working with the team at the Ambassador’s Residence. These include picnics, the annual children’s Christmas Party and other get-togethers that are popular and bring staff and families together.

There is an important element to the job around accommodation. The CLO supports officers and families posted to France on their housing, working closely with our facilities management contractor (JLL) and the France Network Estates Team. The CLO needs to be an active and engaged member of the monthly Post Housing Committee, providing input and updates to the accommodation policy as necessary.

The CLO provides advice on education for incoming families, ensuring that the Network’s list of schools is up-to-date and visiting new schools and nurseries and adding them to the list as needed.

In addition, the CLO: makes sure that the France Network Post Report and the Spouse/Partner employment report are up to date; completes a twice yearly Cost of Living Allowance return; is a member of the crisis committee, where they play a welfare role; and is a member of the wellbeing committee.

The British Embassy Paris aims to create a diverse, inclusive and friendly environment in which people can perform at their best because they feel supported; are able to be themselves in the workplace; and have opportunities to develop and grow. We want all colleagues, regardless of grade, background or experience, to share our strong sense of purpose and ambition to deliver the best possible outcomes.

We know that diversity of background, experience and thought will help us achieve our goals. We actively encourage applications from colleagues from Minority Ethnic and underrepresented backgrounds and from groups with protected characteristics.

Essential qualifications, skills and experience

Our ideal candidates show:

• Excellent command of spoken and written English (minimum CEFR level C1).
• Good knowledge of Microsoft Office.
• Well-developed customer service orientation.
• Discretion, empathy and good communication skills.
• Strong team working skills.

Desirable qualifications, skills and experience

Nice to have:

• First-hand experience of an international posting.
• French language skills desirable.

Other information

Required behaviours: Communicating and Influencing, Managing a Quality Service, Seeing the Big Picture, Working Together.

Application deadline: 10 February 2026

Grade: Administrative Officer (AO) • Type of Position: Full-time, Permanent • Working hours per week: 35

Region: Europe, Eastern Europe & Central Asia • Country/Territory: France • Location: Paris • Type of Post: British Embassy • Number of vacancies: 1

Salary: 3872 EUR per month (gross) • Other benefits: meal contribution.

All appointments are subject to professional background checks and security clearance. The successful applicant will be required to provide a copy of his/her passport or national identity card for all nationalities held, an up-to-date criminal record (casier judiciaire) for recent countries of residence (which can be obtained online at), two written proofs of address and two references.

Staff recruited locally by the British Embassy in Paris are subject to Terms and Conditions of Service according to local French employment law and FCO guidance for Local Staff. The posts we offer are not an entry point into the UK’s Diplomatic Service.

Your application will only be considered if you follow the guidance below:

• Your application must be sent in English only.
• Your application must clearly indicate all nationalities you hold.

The successful candidates will be subject to professional background checks and security clearance.

The start date mentioned in the advert is an expected start date. The appointment can start earlier or later depending on several factors.

Visa/work permit requirements: Candidates must currently hold the independent right to live and work in France and be prepared to ensure that right remains throughout the scope of the contract.

Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.

Learning and Development opportunities: The France Network places a strong emphasis on L&D. The jobholder will be able to benefit from opportunities offered by the Diplomatic Academy and civil service learning, as well as informal opportunities within the Embassy on topics. The successful applicant will be encouraged to be actively involved in the corporate life of the British Embassy, contributing to the wider objectives of the British Government’s through the France network and supporting the Embassy’s positive working environment.

Working Pattern: The position is based on a 35-hour working week.

This is a full-time position. Our team works flexibly, including some time working remotely. However, the job holder will be expected to be in the office at least 60% of the week and more often when required, e.g., during events or when filming is required.

Equal employment: We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, marital status, disability or gender identity. We particularly encourage applications from candidates with protected characteristics.

Further information: Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.

Please be advised that Post Priority Bidders will have priority in accordance with Local Recruitment Policy.