Communications Manager

MALHERBE DESIGN; Paris; On-site; EUR 50,000 - 70,000; Full time

Job summary

MALHERBE DESIGN is seeking a Communications Manager to oversee the communication strategy and visibility across its agencies in Paris, Shanghai, and New York. This role involves managing PR relationships, internal communication, and content creation to enhance the brand's image.

The ideal candidate has proven experience in a similar communications role, with excellent skills in both French and English, and a strong passion for art and design.

Qualifications

• Proven experience in a similar 360 communication role, ideally within a creative agency, luxury brand, or design studio.
• Flawless written and verbal communication skills in both French and English.
• Strong relationship management skills.

Responsibilities

• Lead the communication strategy for Malherbe agencies globally.
• Manage PR agency and coordinate press launches.
• Oversee content creation for newsletters and communication materials.

Skills

Relationship management skills

Written and verbal communication in French and English

Adobe Creative Suite

CMS and CRM tools

Tools

Adobe Creative Suite (Photoshop, InDesign, Premiere Pro)

CMS tools (WordPress, Mailchimp, Mailjet)

Job description

At MALHERBE PARIS, our independent creative agency at the crossroads of art and commerce, an international leader (Paris, Shanghai, and New York) in retail design, hospitality, and digital creation, we work with major global brands on design and retail strategy (Hennessy, Dior, Sephora, L’Occitane, Krug, Cartier, Mandarin Oriental, etc.).

For over 30 years, we have been asserting the difference of a French culture and imagining new shopping experiences by combining a creative approach based on elegance, innovation, and freedom of expression, applied to a multitude of retail professions: hotels and restaurants, spas, cosmetics, jewellery, department stores, shopping centres, mass distribution, food & beverage, travel retail, etc.

We are looking for a Communications Manager to lead the communication strategy and visibility of the Malherbe agencies in Paris, Shanghai, and New York, as well as Medusa Malherbe, the group’s communications agency.

You will be responsible for the consistency, quality, and reach of all messages shared, acting as the guardian of the group’s image and compliance with its guidelines. The Communications Manager is involved in all matters related to visibility, press relations, and content, from conception to distribution.

• Start date: As soon as possible

Key Responsibilities

• PR Agency Management: Act as the main, daily point of contact for our PR agency, Pascale Venot. Define priorities, coordinate press launches, monitor clippings, and maximize media coverage for the group.
• External Communication: Build and execute a strong global external communication strategy to promote our expertise, international projects, and executive leadership.
• Internal Communication: Foster connection and alignment across our Paris, Shanghai, and New York offices. Design and distribute internal updates to share agency news, wins, and creative inspirations.

Content Creation & Newsletters

• Newsletters: Own the entire newsletter strategy (internal and external). Curate content, write copy, design templates, and handle the distribution/analytics to engage our clients, partners, and teams.
• Post-Production & Copywriting: Oversee the creation of high-end communication materials (case studies, social media assets, and press releases). Ensure everything aligns with our premium brand voice.

Monitoring & Management

• Brand Compliance: Ensure strict adherence to the group’s graphic and brand guidelines across all markets.
• Performance Tracking: Monitor KPIs for PR campaigns, digital communication, and newsletter engagement, providing regular reports to board members.

Role Requirements & Bonus Skills

Profile & Experience

• Proven experience in a similar 360 communication role, ideally within a creative agency, luxury brand, or design studio.
• Strong relationship management skills, with experience piloting external PR agencies.
• Flawless written and verbal communication skills in both French and English (daily international context).

As a Bonus

• Highly skilled in Adobe Creative Suite (Photoshop, InDesign, Premiere Pro...).
• A sharp creative eye and a passion for art, retail, and design.
• Strong knowledge of CMS tools and CRM/digital marketing platforms (WordPress, Mailchimp, Mailjet).