Clinical Quality and Audit Lead

Ascenti Physio; Apchat; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Vitality at Work membership

Free and discounted healthcare

Job summary

Ascenti is seeking a Clinical Quality & Audit Lead to uphold the efficacy, safety, and quality of MSK physiotherapy services. You will lead audits, quality assurance, and improvement initiatives with a data-centric approach, partnering with Clinical Development and Digital Teams to raise care standards.

The role emphasizes patient-centered care, robust risk assessment, and regulatory adherence, with a fixed-term engagement through late 2027.

Qualifications

• Experience conducting clinical audits and implementing quality assurance systems.
• Ability to lead quality improvement projects and drive change across multiple teams.
• Proven ability to analyse data to improve patient outcomes and safety.

Responsibilities

• Lead clinical audits across service lines to identify gaps and best practices.
• Develop and oversee quality frameworks and audit protocols.
• Collaborate with Clinical Development, Clinical Governance and Digital Teams.
• Generate regular reports for leadership and external stakeholders.

Skills

Clinical audits

Stakeholder management

Project leadership

Data-driven decision making

Education

HCPC registered Physiotherapist

Job description

As a member of our esteemed Clinical Excellence Team, you will play a vital role in upholding the efficacy, safety, and overall quality of our patient-centered, technology-enabled physiotherapy services. Specifically, in the capacity of Clinical Quality & Audit Lead, you will leverage your extensive clinical expertise, ideally in Musculoskeletal (MSK) Physiotherapy, to become a senior contributor to our Clinical Excellence directorate.

In this influential position, you'll take charge of robust oversight, proactive leadership, and rigorous validation to ensure clinical excellence, maintain high-quality standards, and drive continuous improvement initiatives. Your role is characterized by its data-centric and analytical nature, emphasizing the meticulous execution of quality assurance protocols, comprehensive auditing, and focused improvement activities.

Your responsibilities span a wide spectrum, including the evaluation of patient experience metrics, treatment effectiveness, clinical outcomes, pathway compliance, legislative adherence, risk assessment, and audit protocols. Your contributions will be integral in preserving our commitment to delivering outstanding patient care and advancing the field of physiotherapy.

How Your Role Fits Within Our Team

Auditing is a key aspect of this role, where you'll conduct thorough clinical audits across various service lines, identifying areas for improvement and best practices. Data analytics will be your ally, enabling you to evaluate incidents, enhance patient safety, optimize patient experiences, and measure outcomes effectively.

Collaboration is integral, and you'll work closely with our Clinical Development, Clinical Governance, and Digital Teams, fostering a culture of excellence throughout the organisation. Additionally, you'll establish robust systems for the early detection of quality issues and risk factors, ensuring that our services continually improve.

Your role will also involve generating regular reports that provide valuable insights for our internal leadership and enhance transparency and trust with our external customers.

About You

In this data-centric and analytical position, you will drive the quality, safety, and effectiveness of our patient-centered, tech-enabled physiotherapy services. With a focus on Musculoskeletal (MSK) Physiotherapy, you'll become a cornerstone in upholding the clinical excellence that defines us.

Your responsibilities encompass strategic leadership, where you'll spearhead our clinical audit, quality agenda, and continuous improvement efforts, ensuring that we consistently deliver the highest standards of care. You'll innovate by developing and implementing comprehensive quality frameworks and methodologies that set the bar for excellence in patient care.

Culture And Benefits

You will benefit from a competitive salary, 25 days of annual leave (+ bank holidays) and a great loyalty-based benefits package, which includes Vitality at Work membership, enhanced family (mat & pat) leave, free and discounted healthcare services and many other perks and rewards.

Ascenti is committed to continuous learning and progression, meaning that there will also be ample support and coaching in your role, with opportunities for you to develop if you wish. The goal is for Ascenti to be a workplace that creates a sense of belonging for everyone. This means that they actively work to promote equal opportunities across all that they do, including when recruiting new talent.

Qualifications

• HCPC registered Physiotherapist
• Extensive experience in a clinical role, preferably in Musculoskeletal (MSK) Physiotherapy (Minimum 4 years post-graduate musculoskeletal physiotherapy practice experience; preferably in both public and private settings).
• Experience in conducting clinical audits and implementing quality assurance systems.
• Demonstrated experience in stakeholder management.
• Proven track record in leading projects to successful completion.

Recruitment Process

Following application review and an initial screening stage, shortlisted candidates will be invited to complete a short assessment before interview.

The assessment is designed to understand your experience of using data to identify issues or opportunities, deliver improvement initiatives, and measure outcomes.

Candidates will be asked to provide a real-world example from their professional experience, outlining how they analysed data, implemented change, engaged stakeholders, and evaluated the impact of their actions.

This exercise helps us understand your approach to data-driven decision making, continuous improvement, and delivering measurable results.

Please note: this is a fixed-term position until October - December 2027.