Clinical Application Specialist (PET CT)

United Imaging Healthcare Europe; Paris; Sur place; EUR 70 000 - 120 000; Plein temps

Résumé du poste

United Imaging Healthcare Europe is seeking an experienced Clinical Training Manager to design and deliver customer training programs for PET CT products across Europe. You will lead trainings for customers, sales teams, field engineers, and partners, and collaborate with marketing to build a regional KOL network.

You will establish reference sites, gather regional market data, and support sales with product demonstrations at events, travels up to 80% across Europe.

Qualifications

• Bachelor’s degree or higher in medical imaging sciences or a related field.
• Over 5 years of experience as a radiographer or radiologist, or more than 3 years as a PET CT clinical application specialist.
• Ability to handle multiple tasks and make independent decisions in a fast-paced environment with changing priorities.
• Excellent communication, presentation, and persuasion skills with strong customer service awareness.
• Willing to travel extensively (80%+), typically 4-5 days per week, within Europe using various modes of transportation.
• Ability to learn and teach specialized industry-specific software and provide digital education and training solutions.
• Must be proficient in English as the primary work language.

Responsabilités

• Develop and execute training plans: Design and implement customer clinical training programs for PET CT products within the region.
• Resolve clinical challenges: Identify and address customer clinical issues promptly to enhance satisfaction and foster long-term relationships.
• Provide comprehensive training: Deliver product and clinical training to potential customers, sales specialists, field service engineers, indirect channel partners, and other relevant personnel.
• Collaborate with marketing: Work with marketing teams to build a regional Key Opinion Leaders (KOLs) network and support scientific research initiatives.
• Develop reference sites: Establish and maintain relevant reference sites, manage site visit requests, and ensure successful execution.
• Gather market data: Collect regional market data and understand customers' clinical needs to inform sales configurations and new product development.
• Support sales team: Assist the sales team in achieving targets by providing pre- and post-sales product demonstrations as needed.
• Industry event participation: Lead product demonstrations at industry events and exhibitions.

Connaissances

Training program design

Clinical education

Presentation skills

Customer service oriented

Sales support

Stakeholder collaboration

Formation

Bachelor's degree in medical imaging sciences or related field

Description du poste

• Develop and Execute Training Plans: Design and implement customer clinical training programs for PET CT products within the region.
• Resolve Clinical Challenges: Identify and address customer clinical issues promptly to enhance satisfaction and foster long-term relationships.
• Provide Comprehensive Training: Deliver product and clinical training to potential customers, sales specialists, field service engineers, indirect channel partners, and other relevant personnel.
• Collaborate with Marketing: Work with marketing teams to build a regional Key Opinion Leaders (KOLs) network and support scientific research initiatives.
• Develop Reference Sites: Establish and maintain relevant reference sites, manage site visit requests, and ensure successful execution.
• Gather Market Data: Collect regional market data and understand customers' clinical needs to inform sales configurations and new product development.
• Support Sales Team: Assist the sales team in achieving targets by providing pre- and post-sales product demonstrations as needed.
• Industry Event Participation: Lead product demonstrations at industry events and exhibitions.

Qualification Requirements:

• Educational Background: Bachelor's degree or higher in medical imaging sciences or a related field.
• Relevant Experience: Over 5 years of experience as a radiographer or radiologist, or more than 3 years as a PET CT clinical application specialist.
• Multi-tasking and Decision-Making Skills: Ability to handle multiple tasks and make independent decisions in a fast-paced environment with changing priorities.
• Communication and Presentation Skills: Excellent communication, presentation, and persuasion skills with strong customer service awareness.
• Travel Willingness: Willing to travel extensively (80%+), typically 4-5 days per week, within Europe using various modes of transportation.
• Software Proficiency: Ability to learn and teach specialized industry-specific software and provide digital education and training solutions.
• Language Proficiency: Must be proficient in English as the primary work language.