CDI - IT Data Compliance Manager - Global Corporate - H/F/X

Chanel, Inc.; Neuilly-sur-Seine; Sur place; EUR 110 000 - 150 000; Plein temps

Résumé du poste

Chanel seeks a Data Compliance Manager to lead data privacy across CPC, DSDR and retention clock features. You will align legal, regional and IT stakeholders, own product backlog, and drive data privacy initiatives globally from Paris.

The role requires a Master’s degree and 5+ years in programme management on IT projects, with fluency in English and French. You will partner with multiple divisions and regions in a fast-moving luxury digital environment.

Qualifications

• Master’s degree in IT, engineering, business or related field.
• 5+ years of programme management on complex IT projects with international scope.
• Strong knowledge of data privacy and data-related regulations; experience with privacy platforms is a plus.

Responsabilités

• Act as Product Owner for CPC/DSDR/Retention Clock components within Pioneer.
• Lead collaboration with legal and business teams to define requirements and expectations.
• Drive progress across cross-functional teams and manage budgets and resources.
• Represent the project in Paris with global stakeholders and ensure data compliance.

Connaissances

Programme management

Data privacy

Regulatory knowledge

Stakeholder management

Analytical skills

English & French

Formation

Master’s degree in IT/Engineering/Business

Outils

.NET

Azure

AWS

Kafka

JSON

SQL

GCP

Description du poste

The Global IT Transformation department oversees several major transformation programs around Customer, Digital and Integration data and wishes to reinforce its Data Management team with IT Data Compliance Manager in charge of creating, maintaining and improving our current and future data processing systems, such as but not limited to: a CPC (Client Preference Center), a MDM (Master Data Management), a DQM (Data Quality Management), a C360 (Customer 360). The IT Data Compliance Manager will work primarily on compliance of Client and Sales Transactions data domains; the scope can be enlarged to other data domains in the future. He will work closely with the Global Client Data Manager, taking over all topics on implementing and monitoring the systems that will ensure Data Compliance within Pioneer in its Global Products (CPC, MDM, DQM, C360). Pioneer requires several applications and features to be implemented and maintained to ensure data compliance: A Client Preference Center that is already in production, enables: The ability to capture and historize consents provided by the clients The ability for the client to modify previous given consents himself via a front-end The ability to safeguard the proof of consent and to create reports of consent if needed by the legal authorities The ability to version the privacy policies signed by the clients A global DSDR (Data Subjects Deletion requests) process that ensures client complete data deletion in both global and regional Chanel systems when requested by the Client A global data retention ‘clock’ that calculates the date of expiry of the data, considering triggering events Multiple adaptations to the Global Applications (CPC, MDM, C360) to comply with local regulations In this environment, the Data Compliance Manager: Acts as a Product Owner of the CPC / DSDR / Retention Clock components of Pioneer Is the point of contact for any technical demand on DSDR, data retention and all other privacy-related matters with the business and legal teams. Has overall responsibility for data privacy matters, extending beyond just the systems under his/her direct supervision. This role partners with several internal stakeholders and teams from IT (Global Customer data custodian, Global Location data custodian, Regional data custodians, Global Legal Teams, Integration, Operation and production, C360, Regional IT Client managers, global touchpoints owners, Security team, RUN team and other various IT functions) to develop technically sound solutions to drive CPC / MDM / DQM changes in a complex environment.

What impact you create at Chanel

As a Product Owner, you are responsible for: the collection of potential new requirements from key users (Legal Teams, Regions, Divisions) piloting future developments of CPC / DSDR / Data Retention Clock features developing User Acceptance Tests cases following debugging processing with the development Teams (front-end and back-end offshore and onshore teams) monitoring the availability and the usage of the CPC / DSDR / Data Retention Clock applications in Production manage the planning, budget and resources of the Compliance products

As a member of the Data Management Team, the Data Compliance Manager will: collaborate with internal stakeholders to define requirements, deliverables, and set and manage expectations aware of the global context of the Pioneer Project and act as an ambassador of the project You are energised by Working within a team at the heart of data transformation in Paris, with stakeholders worldwide Creating value by leveraging data compliance products Passion for new technologies and their adoption, data, and next-generation data management solutions Project management: from Build to Run Managing cross-functional, diverse, and multicultural teams Working closely with Chanel’s three divisions and six regions Leading topics, driving progress, detecting weak signals and synergies

What you will bring

Master’s degree (University, Engineering school, Business school) 5+ years Programme Management experience on complex IT projects with an international span, in an international B2C environment, retail, digital and/or e-commerce. Technical Skills: Understanding of technical systems ecosystem technologies (.NET, lambda functions, Azure and AWS cloud environments, Kafka topics, Json, SLQ, GCP) Knowledge of information systems security and data-related regulations. Understanding of MDM solutions, particularly Reltio, is a plus. Soft Skills: Rigor and organizational skills. Autonomy and the ability to take initiative. Ability to collaborate with technical and business profiles. Sense of confidentiality and ethics. Must be at ease with ambiguous, complex, and volatile environments Superior facilitation skills and overall ease with presenting to large and senior audiences Analytical mind, problem solver, strong statistical skills, data crunching-lover Fluent in English and French

What Chanel can offer you

Important role with both technical and functional components Visibility within divisions, regions, business, legal & IT teams Potential evolution within the entity Potential for technical (new technologies, training, etc.) and personal development Autonomy and room for initiative Possibility of progressing to other roles within the Chanel network in the future (regionally or in divisions). At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.