CDD- Business Management Execution - Business Manager F/H

STMicroelectronics; Rousset-Serre-Ponçon; On-site; EUR 42,000 - 68,000; Full time

Job summary

STMicroelectronics is seeking a Business Manager to act as a key coordinator and business partner for division service support activities. You will ensure backlog and service support are managed efficiently, aligned with business priorities and division expectations.

Responsibilities include forecasting and analysis of order intake, improving delivery plans, handling commercial requests, and crisis management with a focus on meeting customer expectations and delivering reliable plans.

Qualifications

• Strong communication skills and ability to work in a team.
• Autonomy and proactive problem solving are essential.
• Professional level English required for internal/external communication.
• High customer service orientation with professional English proficiency.

Responsibilities

• Coordinate backlog and service support aligned with business priorities.
• Analyze and monitor business activity (forecasting, booking/billing, order intake).
• Improve delivery plans in coordination with planning and customer expectations.
• Manage commercial requests for Key Accounts or Distribution; interact with customers, sales teams, and regional marketing.
• Respond quickly to internal/external requests and propose alternative solutions.
• Oversee customer line stops and ensure accurate delivery plans.
• Analyze resale in distribution and identify order intake opportunities.
• Conduct meetings or videoconferences with customers, distributors, and regional teams.

Skills

Communication skills

Teamwork

Autonomy

Professional level of English

Customer service oriented

English business proficiency

Job description

At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.

When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.

Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.

Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.

YOUR ROLE

The Business Manager will act as a key coordinator and business partner for division service support activities, ensuring that backlog and service support are managed efficiently in line with business priorities and division expectations

• Analysis and monitoring of business activity (forecasting, booking/billing analysis, and action plan for order intake) for Key Accounts or Distribution. Follow-up of order intake and order cancellations.
• Improvement of the delivery plan in line with customer expectations. Coordination with the planning team to develop the best possible delivery plan.
• Management of commercial requests related to Key Accounts or Distribution. Direct contact with customers, sales teams, and regional marketing teams.
• Crisis management. Strong responsiveness is required to address internal and external requests regarding delivery plan improvements, qualification plan changes, or product changes. Able to propose alternative solutions for the customer when needed.
• Management of customer line stops. Commitment to provide customers with accurate and reliable delivery plans.
• Inventory management – analysis of resale in distribution and identification of order intake opportunities.
• Meetings or video conferences with the customer or distributor, as well as with sales and regional commercial marketing departments.

YOUR SKILLS & EXPERIENCES

• Communication skills
• Teamwork
• Autonomy
• Professional level of English
• Customer service oriented
• English business proficiency

YOUR ROLE

The Business Manager will act as a key coordinator and business partner for division service support activities, ensuring that backlog and service support are managed efficiently in line with business priorities and division expectations

• Analysis and monitoring of business activity (forecasting, booking/billing analysis, and action plan for order intake) for Key Accounts or Distribution. Follow-up of order intake and order cancellations.
• Improvement of the delivery plan in line with customer expectations. Coordination with the planning team to develop the best possible delivery plan.
• Management of commercial requests related to Key Accounts or Distribution. Direct contact with customers, sales teams, and regional marketing teams.
• Crisis management. Strong responsiveness is required to address internal and external requests regarding delivery plan improvements, qualification plan changes, or product changes. Able to propose alternative solutions for the customer when needed.
• Management of customer line stops. Commitment to provide customers with accurate and reliable delivery plans.
• Inventory management – analysis of resale in distribution and identification of order intake opportunities.
• Meetings or video conferences with the customer or distributor, as well as with sales and regional commercial marketing departments.

YOUR SKILLS & EXPERIENCES

• Communication skills
• Teamwork
• Autonomy
• Professional level of English
• Customer service oriented
• English business proficiency

VOTRE RÔLE

Le Responsable commercial jouera un rôle clé de coordinateur et de partenaire commercial pour les activités d’assistance de la division, en veillant à ce que le carnet de commandes et l’assistance soient gérés efficacement, conformément aux priorités de l’entreprise et aux attentes de la division.

• Analyse et suivi de l’activité commerciale (prévisions, analyse des commandes et de la facturation, et plan d’action pour l’acquisition de commandes) pour les grands comptes ou la distribution. Suivi des commandes enregistrées et des annulations de commandes.
• Amélioration du plan de livraison conformément aux attentes des clients. Coordination avec l’équipe de planification afin d’élaborer le meilleur plan de livraison possible.
• Gestion des demandes commerciales liées aux grands comptes ou à la distribution. Contact direct avec les clients, les équipes commerciales et les équipes marketing régionales.
• Gestion de crise. Une grande réactivité est requise pour répondre aux demandes internes et externes concernant les améliorations du plan de livraison, les modifications du plan de qualification ou les changements de produits. Capacité à proposer des solutions alternatives au client lorsque cela est nécessaire.
• Gestion des arrêts de production chez les clients. Engagement à fournir aux clients des plans de livraison précis et fiables.
• Gestion des stocks : analyse des ventes en distribution et identification des opportunités de prise de commandes.
• Réunions ou vidéoconférences avec le client ou le distributeur, ainsi qu’avec les services commerciaux et marketing regionaux.

VOS COMPÉTENCES ET VOTRE EXPÉRIENCE

• Compétences en communication
• Esprit d'équipe
• Autonomie
• Maîtrise professionnelle de l'anglais
• Orientation vers le service client

Maîtrise de l'anglais des affaires

CDD de 6 mois renouvelable à pourvoir dès que possible

ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.

At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture.

To discover more, visit st.com/careers.