CASUAL SALES ASSISTANT

The Glass Works Barnsley; Sales; Vor Ort; EUR 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Staff discount

Career progression

Training & development

Premium work environment

Zusammenfassung

FLANNELS is seeking a Sales Assistant to be the face of luxury retail. You’ll greet customers, style with intent, and ensure a premium shopping experience from the moment the doors open.

Join a fast-paced, high-end environment where you’ll stay current on collections, brands and trends, deliver outstanding service, and drive loyalty through promotions and expert recommendations.

Enjoy competitive pay, staff discount across the Frasers Group family, and real progression as the brand grows.

Qualifikationen

• Excellent customer service and communication abilities.
• Strong communication and people skills are essential.
• Genuine passion for delivering high-quality service.
• Team-first mindset and ability to thrive in fast-paced retail.
• Reliability and flexibility to adapt to change.
• Interest in designer and contemporary fashion.

Aufgaben

• Welcome customers and create a premium shopping experience.
• Understand needs and style with intent.
• Stay updated on collections and brands to tailor recommendations.
• Promote promotions and loyalty perks to customers.
• Process transactions accurately and confidently.
• Keep the store presentation flawless and replenished.
• Collaborate with teammates to ensure smooth operations.
• Deliver consistent, premium service that reflects the brand.

Kenntnisse

Customer service

Communication

Teamwork

Retail experience

Fashion interest

Jobbeschreibung

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

The Role: Sales Assistant

This isn’t your average shop floor job. As a Sales Assistant at Flannels, you’re the face of luxury retail: the first impression, the trusted stylist, the reason customers come back. You’ll create moments that feel personal, polished, and effortlessly premium, from the second the doors open.

What’s In It For You

• Competitive pay that reflects what you bring
• Staff discount across the full Frasers Group family of brands
• Real progression, we grow fast, and so can you
• A premium environment designed to inspire (yours and the customers)
• Training and development to sharpen your craft and grow your career

Job Description

What You’ll Do

• Welcome every customer like they’re walking into somewhere special, because they are.
• Ask the right questions, listen properly, and style with intent.
• Stay sharp on collections, brands, and trends so your recommendations land.
• Bring promotions, loyalty perks, and the little extras to life.
• Handle transactions with accuracy and confidence.
• Keep the shop floor looking flawless. Presentation is non-negotiable.
• Get the store trade-ready every morning through replenishment and prep.
• Spot the opportunity for an add-on or a smarter alternative, naturally.
• Deliver service that’s consistent, considered, and unmistakably Flannels.
• Follow our policies and procedures. They’re what keep the standard high.

Qualifications

What You’ll Bring

• Confidence, energy, and a drive to deliver.
• Strong communication and people skills. You connect easily.
• A genuine passion for customer service done well.
• A team-first mindset and a love for fast-paced retail.
• Reliability, flexibility, and a willingness to roll with change.
• A real interest in designer and contemporary fashion.

Additional Information

How We Work

Our values shape every shift, every conversation, every decision:

• Think Without Limits: Move fast, take bold action, and bring the team with you.
• Own It and Back Yourself: Take responsibility, master the basics, and deliver results.
• Be Relevant: Stay connected to our people, our partners, and the planet.