Branch Manager

Directions Credit Union; Auvergne-Rhône-Alpes; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Directions Credit Union in France is seeking a Branch Manager who can lead daily operations while inspiring service excellence and community connection.

You will coach staff, maintain strong cash controls and compliance, and cultivate meaningful relationships with members and local partners.

This role is a front-line ambassador for the credit union, dedicated to financial education, outreach, and delivering a welcoming member experience.

Qualifications

• Experience leading and coaching branch staff.
• Strong focus on community engagement and member experience.
• Ability to maintain cash controls, compliance, and training standards.

Responsabilités

• Lead branch operations and drive service, sales, and community connection.
• Coach, develop, and motivate staff; foster a positive team culture.
• Ensure policies, procedures, and training standards are followed.
• Build relationships with members and partners; represent the Credit Union.
• Collaborate with leadership and marketing on community education and brand awareness.

Connaissances

Leadership

Coaching

Customer service

Community engagement

Relationship building

Description du poste

Financial Institution Branch Manager – Lead, Inspire, and Make an Impact!

Are you a natural leader with a passion for people, performance, and community impact? Do you thrive when coaching teams, building relationships, and representing a brand you believe in? Directions Credit Union is looking for an energetic, community minded Branch Manager to lead one of our branches and be the face of our mission in the community.

This isn’t just a management role—it’s a leadership opportunity to grow talent, delight members, and strengthen the communities we serve.

What You’ll Do

As Branch Manager, you’ll be at the helm of branch operations while inspiring excellence through service, sales, and community connection.

Lead & Inspire

• Coach, develop, and motivate branch staff to perform at their best.
• Create a positive, high‑energy, member‑focused team culture.
• Lead by example—modeling exceptional service, professionalism, and our core values.

Drive Results & Operations

• Oversee daily branch operations to ensure efficiency, accuracy, and compliance.
• Maintain strong cash controls and operational integrity.
• Ensure policies, procedures, and training standards are followed consistently.

Wow Our Members

• Build meaningful, long‑term relationships with members.
• Deliver a seamless, welcoming, and solutions‑focused member experience.

Be a Community Champion

• Serve as a visible ambassador for Directions Credit Union.
• Represent the Credit Union at community events, outreach activities, and partnerships.
• Build strong relationships with local businesses, schools, nonprofits, and organizations.
• Collaborate with leadership and marketing to support financial education, community engagement, and brand awareness efforts.
• Inspire your team to get involved and take pride in serving the community.

Every day, your work will help grow trust, visibility, and long‑term success—both for the Credit Union and the communities we support.

Directions Credit Union is an Equal Opportunity Employer: We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law.