Billing & Licensing Teller - Customer Service & Payments

Terrebonne Parish Transit; Job; Sur place; EUR 16 000 - 20 000; Plein temps

Résumé du poste

Terrebonne Parish Consolidated Government is seeking a Bill Pay & Licensing Representative – Teller to handle daily in-person and phone interactions for utility billing and service inquiries. The role requires precise data entry, cash handling, and adherence to confidentiality standards.

The position involves processing service applications, collecting payments, and maintaining balanced cash drawers, with opportunities to support administrative duties and routine trainings.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service experience with cash handling or teller operations.

Responsabilités

• Provide in-person and telephone assistance to customers regarding billing and account concerns.
• Process payments and maintain a balanced cash drawer.
• Enter utility billing data into the system and generate reports.
• Prepare and distribute departmental correspondence; file and scan documents.
• Process billing extensions and gas line applications as required.
• Perform weekly administrative tasks and assist with screenings and inquiries.

Connaissances

Leadership

Time management

Analytical skills

Communication skills

Organizational skills

Technical skills

Formation

High school Diploma or GED

Outils

AS400

Microsoft Office Suite

Cash handling tools

Description du poste

Terrebonne Parish Consolidated Government is seeking a Bill Pay & Licensing Representative – Teller to handle daily in-person and phone interactions for utility billing and service inquiries. The role requires precise data entry, cash handling, and adherence to confidentiality standards.

The position involves processing service applications, collecting payments, and maintaining balanced cash drawers, with opportunities to support administrative duties and routine trainings.