Bilingual Danish & English Customer Support Specialist

Concentrix; Lille; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A global customer service provider is seeking Customer Support Specialists fluent in Danish and English to join their team in Lille. You will provide exceptional support through various channels, advising clients on products and travel-related issues. Candidates with a positive attitude, strong communication skills, and a passion for customer service are encouraged to apply. This role includes competitive salary and great opportunities for growth and professional development.

Prestations

Competitive salary

Private medical healthcare

Up to 26 paid leave days

Access to Multisport card

Qualifications

• Proficiency in Danish and English, both written and spoken (C1 level preferred).
• Positive attitude and a love for communicating with customers.
• Experience in customer service and familiarity with CRM tools is a plus.

Responsabilités

• Provide exceptional support in Danish and English through chats, emails, and calls.
• Advise clients on flights, products, prices, and services.
• Identify client needs and proactively suggest solutions.
• Assist customers with travel-related issues.

Connaissances

Proficiency in Danish

Proficiency in English

Customer service experience

Communication skills

Description du poste

A global customer service provider is seeking Customer Support Specialists fluent in Danish and English to join their team in Lille. You will provide exceptional support through various channels, advising clients on products and travel-related issues. Candidates with a positive attitude, strong communication skills, and a passion for customer service are encouraged to apply. This role includes competitive salary and great opportunities for growth and professional development.