Bilingual Content Moderator & Customer Support — EU (Portugal)

Velenosi & Meredith Consulting; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A consulting firm is looking for a Content Moderator / Customer Service Specialist fluent in French and confident in English. The role is based in Portugal, involves moderating online content, responding to customer inquiries, and ensuring a respectful online environment. Candidates must be EU citizens. This full-time position offers a welcome bonus, training, and career development opportunities in a vibrant setting.

Prestations

Welcome bonus of 3000 EUR

Relocation support (travel + accommodation assistance)

Full paid training and onboarding

Qualifications

• Native or C2-level French, with strong English communication.
• Organized, emotionally resilient, and detail-oriented.
• Experience in customer service, moderation, or digital platforms is a plus.

Responsabilités

• Moderate user content in accordance with platform standards.
• Respond to customer inquiries via email, chat, or ticketing systems.
• Maintain a secure and respectful user environment.

Connaissances

Fluent in French (C2/native)

Confident in English (B2)

Customer service experience

Detail-oriented

Description du poste

A consulting firm is looking for a Content Moderator / Customer Service Specialist fluent in French and confident in English. The role is based in Portugal, involves moderating online content, responding to customer inquiries, and ensuring a respectful online environment. Candidates must be EU citizens. This full-time position offers a welcome bonus, training, and career development opportunities in a vibrant setting.