Automotive Luxury Brand Evaluator - Eastern France (Mission-based), FR

CXG; Chenôve; On-site; EUR 37,000 - 77,000; Full time

Benefits offered by this job

Freelance, project-based

Flexible working hours

Job summary

CXG invites automotive enthusiasts to become Luxury Automotive Experience Evaluators. You will visit premium showrooms, interact with product experts, and provide structured feedback to help brands refine their customer journey.

This freelance role offers flexible missions across renowned luxury brands and environments. Ideal candidates are passionate about cars, attentive to details, and capable of providing unbiased, timely feedback through online surveys.

Qualifications

• Must be 18 years or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Has keen eye for discreetly observing and noting various aspects of your shopping experience.
• Own a car and has a driving license.
• Ability to provide unbiased, honest feedback and be prompt in online surveys.

Responsibilities

• Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile.
• Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
• Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
• Share honest, professional feedback - Submit your observations through structured questionnaires on our platform.

Skills

Automotive knowledge

Customer experience focus

Observational skills

Discretion in feedback

Job description

Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.

Become a Luxury Automotive Experience Evaluator

As a Luxury Automotive Experience Evaluator, you'll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.

Why This Opportunity Is Ideal for Automotive Enthusiasts

• Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands
• Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation
• Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey

What You'll Do

• Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile
• Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury
• Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
• Share honest, professional feedback - Submit your observations through structured questionnaires on our platform

About CXG

CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world's most prestigious brands. Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.

Requirements

• Must be 18 years of age or older.
• Good understanding of the automobile industry
• Passionate about automobiles and improving customer service and retail environmentsEnjoy interacting with people
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience
• Own a car and has a driving license
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

Benefits

• This is a freelance, project-based position
• Flexible working hours