Associate/Support Advisor

Kestra Technologies; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Kestra Technologies is seeking an Associate/Service Advisor to serve as the primary contact for customer relationship management. This full-time role will involve supporting the Lead Advisor with client needs, financial planning, and investment strategies, necessitating a deep understanding of the financial services industry.

The ideal candidate will hold a Bachelor's degree in finance or accounting and possess at least 3 years of relevant experience. Key tasks include managing client interactions and being active in marketing efforts.

Qualifications

• 3+ years of experience in the financial services industry.
• Must possess Series 7 and 63 licenses, Series 65/66 preferred.

Responsabilités

• Support Lead Advisor with client needs and financial planning.
• Manage client meeting preparations and follow-ups.
• Consult on investment strategies based on client objectives.
• Proactively communicate with clients regarding their needs.
• Engage in marketing and sales for the firm.

Connaissances

Financial services understanding

Communication skills

Time management

Organizational skills

Client relationship building

Formation

Bachelor's degree in finance, accounting, or related field

Outils

Redtail client CRM

MoneyGuide Pro/Elite

eMoney

Morningstar Advisor Workstation

Description du poste

Overview

The Associate/Service Advisor reports to the Lead Advisor and serves as the primary contact for customer relationship management and account servicing. This position requires a strong understanding of the financial services industry and products, and is critical in handling the day-to-day client management on behalf of the Lead Advisor.

This is a full-time, in-person position, and the selected candidate is expected to be on-site in the office in Wappinger Falls five days per week.

Responsibilities

• Supports Lead Advisor, including managing client needs regarding service, asset allocation, case design and financial planning
• Responsible for client meeting preparation and follow-up, including assembling requisite paperwork, account reviews, report generation, and meeting documentation/notes
• Consult with lead advisor on investment strategies based on individual financial and investment objectives; deliver advice and participate in client reviews
• Manage data and plans in financial planning software
• Learn the technical aspects of the advisor position and prepare to service clients independently
• Identify sales and asset retention opportunities, including viable alternatives when traditional solutions may not apply
• Deepen client relationships and establish credibility and rapport both in person and via phone/video meetings
• Clearly articulate complex concepts to clients
• Proactively communicate with clients and follow up on all contacts assigned
• Manage and prioritize multiple competing priorities daily in pursuit of business objectives
• Active engagement in marketing and sales efforts on behalf of the firm; not required to build own book of business
• Commitment to culture requires a demonstration of professionalism, accountability, client focus, and teamwork
• Other duties as assigned

Supervisory Responsibilities

None

Knowledge, Skills, and Abilities

• Strong understanding of financial services industry and diverse investment products
• Basic computer skills (Outlook, Word, Excel, and PowerPoint) are essential
• Excellent communication skills, both verbally and in writing
• Strong time management and organizational skills; able to work independently and effectively manage multiple tasks at once
• Ability to build relationships with clients and internal partners, and product wholesalers
• Experience with the following software is preferred
• Redtail client CRM
• MoneyGuide Pro/Elite
• eMoney
• Morningstar Advisor Workstation

Education and/or Experience

• Bachelor’s degree in finance, accounting, or related field
• The ideal candidate will have 3+ years of experience in the financial services industry, allowing for a strong understanding of broker/dealer operations and financial services products, including but not limited to: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Previous experience in the independent financial services culture preferred

Certificates, Licenses, Registration

• Series 7 and 63 required
• Series 65/66 preferred: (or ability to obtain)