Assistant Store Manager: Lead Sales & Customer Experience

Burberry; Serris; Sur place; EUR 35 000 - 45 000; Plein temps

Résumé du poste

A luxury fashion retailer in Serris is seeking an Assistant Store Manager to support the Store Manager in driving sales and providing exceptional customer service. The ideal candidate will have 4-5 years of retail supervisory experience, advanced knowledge of POS systems, and a capacity to handle customer service challenges. This role emphasizes team leadership and improving the overall customer experience while maintaining operational excellence.

Qualifications

• 4-5 years of previous supervisory or management experience in retail sales.
• Ability to handle complex customer service issues.
• Fluent and professional dialogue with clients and staff.

Responsabilités

• Lead sales associates to improve selling skills and close sales.
• Manage customer flow to ensure optimal service.
• Drive partnership on the selling floor among team.

Connaissances

Customer service

Sales training

POS system expertise

Team leadership

Digital tool proficiency

Outils

Apple mobile devices

Description du poste

A luxury fashion retailer in Serris is seeking an Assistant Store Manager to support the Store Manager in driving sales and providing exceptional customer service. The ideal candidate will have 4-5 years of retail supervisory experience, advanced knowledge of POS systems, and a capacity to handle customer service challenges. This role emphasizes team leadership and improving the overall customer experience while maintaining operational excellence.