Account Manager - €35k + €6.6k bonus

Alchemy; Léon; Sur place; EUR 35 000 - 41 000; Plein temps

Résumé du poste

A global messaging platform provider in Nouvelle-Aquitaine is seeking an Account Manager to join their inside sales team. The successful candidate will be responsible for providing top-tier customer service, on-boarding new clients, and advancing sales opportunities. They will need to be fluent in French and possess a track record in account management and sales of software solutions. This role offers a competitive salary of €35k along with a €6.6k bonus.

Responsabilités

• Providing 5* customer service to new and existing customers.
• Helping on-board new customers.
• Working towards KPIs.
• Advancing sales opportunities.
• Upselling existing and new solutions by identifying customer requirements.
• Work with other departments to ensure customer needs are met.
• Promote a positive team culture.
• Other ad hoc duties.

Connaissances

Fluent in French

Experience in new business/account management

Analysing accounts and meeting/exceeding sales targets

Experience using web based applications and Windows

Determining customer requirements

Sales experience with software solutions/services (SAAS)

Knowledge of the SMS and telecoms industry

Knowledge of marketing and messaging tools

Description du poste

About the job Account Manager - €35k + €6.6k bonus

Our client, a global messaging platform provider, are looking for an Account Manager to work within the inside sales team. The main objective of the role will be to gain new business, manage accounts and build strong relationships with customers’.

The successful candidate will be responsible for:

• Providing 5* customer service to new and existing customers
• Helping on-board new customers
• Working towards KPIs
• Advancing sales opportunities
• Upselling existing and new solutions by identifying customer requirements
• Work with other departments to ensure customer needs are met
• Promote a positive team culture
• Other ad hoc duties

Skills/Experience:

The ideal candidate will have experience in a similar role. They will particularly required to have:

• Fluent in French
• Experience in new business/account managment
• Track record in analysing accounts and meeting/exceeding sales targets
• Experience using web based applications and Windows
• Determining customer requirements and specifying technical solutions
• Sales experience with software solutions/services (SAAS)
• The SMS and telecoms industry
• Knowledge of marketing and messaging tools