Account Manager

3ECRUIT; Lille; À distance; EUR 38 000 - 45 000; Plein temps

Résumé du poste

A leading marketing agency is seeking an experienced Account Manager to manage relationships with FMCG clients in France. This remote role involves ensuring client satisfaction, overseeing the delivery of promotional items, and negotiating with suppliers. Candidates must be fluent in both French and English, with essential experience in client-facing roles and knowledge of print management. This position offers a competitive salary of up to €45,000, depending on experience.

Qualifications

• Experience in a client-facing role is essential.
• Must have knowledge of FMCG / Drinks industry.
• Technical knowledge of promotional items and POS materials.

Responsabilités

• Manage and expand client relationships in the FMCG sector.
• Oversee delivery of promotional merchandise to clients.
• Negotiate with suppliers for project needs.

Connaissances

Client Relationship Management

Fluent in French

Fluent in English

Knowledge of POSM

Negotiation Skills

Formation

Degree

Outils

MS Office (particularly PowerPoint and Excel)

Description du poste

Account Manager Pos

• Up to €45,000 depending on experience
• Fluent in French and English
• Remote role with Client Visit weekly
• Location - France

Role Details

• Client Relationship Management: You will work closely with the FMCG client in France, alongside the Senior AM.
• Your role involves nurturing and expanding this client relationship. You will be responsible for understanding the client's needs, ensuring client satisfaction, and exploring opportunities for growth.
• POS: Technical knowledge of POSM and Print
• Promotional Items: You will oversee the delivery of Promotional Merchandise/items/gifts services for the client. This includes ensuring that the services meet professional standards and are delivered to the client's satisfaction.
• Supplier Negotiations: You will work with a wide range of suppliers to fulfill the client's needs. This includes negotiating costs and timelines for each project and selecting the most appropriate suppliers based on various factors, such as quality, cost, and capacity.
• Teamwork: You will be part of a broader team, and collaboration with your colleagues is essential. Developing and maintaining strong relationships with key client stakeholders at all levels is a collective effort.

Essential Experience

• Experience in a client-facing role is essential
• Must be Fluent in French and English
• FMCG / Drinks experience
• Perm POS / POSM essential
• Promotional items / merchandise knowledge
• Experience in liaising directly with clients and advising on campaign print and POS is preferred but not essential
• Experience in troubleshooting unexpected project issues and implementing preventative measures is preferred
• Previous experience working in print / print management / print buying / marketing print procurement essential

Qualifications

• Degree advantageous
• Excellent knowledge of MS Office particularly PowerPoint and Excel