Account Management Lead (Card-Linked)

Joko USA Inc.; Paris; Sur place; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible remote work

Work from anywhere for up to 3 months

Top-market compensation

Equity

1/2 day weekly for skill development

Yearly offsite events

ClassPass subscription contribution

8-week leave for second parent

Résumé du poste

Joko USA Inc. is seeking an Account Management Lead to drive growth in Paris. The role involves leading a team to manage partnerships, optimize revenue, and oversee strategic initiatives. Candidates should have 6-8 years of relevant experience, strong leadership skills, and must be fluent in French and English. The position offers flexible remote options and a range of perks including competitive compensation and personal development opportunities.

Qualifications

• 6-8 years of experience in business roles, preferably in Sales or Account Management.
• Experience in client-facing roles in startup or tech industry.
• Experience in finance or consulting is a plus.

Responsabilités

• Lead, train, and develop an Account Management team.
• Build strong relationships with partners.
• Define and own the team’s revenue targets and OKRs.
• Optimize revenue operations.
• Lead strategic projects to improve partner value.

Connaissances

Client-facing experience

Data analysis

Negotiation skills

Project management

Fluency in French and English

Formation

Graduated from a top-tier business or engineering school

Description du poste

What you will do

About the Card-Linked Team

The Card-Linked team helps retailers acquire and retain customers by offering in-store offers to our 5M+ users, leveraging banking data to personalize each offer. We partner with around 100 top-tier French retailers (including Carrefour, Decathlon, Leroy Merlin, and Sephora) and have achieved 4× growth over the past three years.

About the Role

As Account Management Lead (Card-Linked), you will play a pivotal role in driving the growth and success of our existing partnerships. You’ll lead a team of three Account Managers (with the ambition to grow to six full-time hires), guiding them to deliver best-in-class results, identify new growth opportunities, and oversee key strategic projects that support our business objectives.

To achieve this, you will:

• Team leadership: hire, train, and develop a high-performing Account Management team. You will set clear goals, provide ongoing coaching, and foster a culture of accountability, collaboration, and excellence.
• Commercial excellence: support your team by taking part in key negotiations with our top partners; build strong and long-lasting relationships with our partners (CMOs and senior marketing stakeholders across retail and e-commerce).
• Performance tracking: define and own the team’s revenue targets and OKRs. Partner with the VP Card-Linked to build quarterly plans and collaborate with internal teams (marketing, product, ops, data) to drive execution.
• Revenue operations: ensure we have all the right processes in place (revenue forecasts, CRM management, etc.) to keep growing with the right fundamentals; optimize cashed-in revenue. Work closely with Business Operations and Finance teams to develop and implement these processes.
• Strategic projects: lead cross-functional initiatives to improve our partner value proposition, pricing models, and internal efficiency.

Who we're looking for

• Preferred experience: at least 6-8 years of experience in business roles (client-facing roles in a startup or in the tech industry, in finance or in consulting), preferably in Sales or Account Management.
• Education: You have graduated from a top-tier business or engineering school.
• Entrepreneurial Spirit: A passion for starting from scratch, embracing challenges, being hands-on, ambitious, and an effective problem-solver.
• Independence: Capable of autonomous project management from inception to completion, setting and exceeding high standards, and ensuring project success.
• Business sense: A keen ability to quickly grasp people's needs, surpass goals, and close deals.
• Analytical skills: You love analyzing data and making informed decisions.
• Energy: You thrive on connecting with new people. Your strength lies in active listening and crafting solutions to tackle challenges.
• Efficiency: You are fond of productivity tools and able to deliver on time on projects with many stakeholders.
• Mindset: You like challenges, you welcome feedback and you love constantly learning and getting better. You have a strong capacity for adaptation, organization, and autonomy. You always go the extra mile.
• Languages: You are fluent in French and English, written and spoken.
• Managerial experience is a strong plus.
• Knowledge of the media & adtech ecosystem is a plus.
• This role is based in Paris.

Our perks

At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through:

• Flexible remote: If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.
• Work from anywhere: You can work from most countries in the world for up to 3 months per year.

On top of that, we offer plenty of perks:

• Top-market compensation
• Equity for everyone with the chance to own a piece of what you build
• Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills
• Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings
• Contribution to your ClassPass subscription
• 8-week leave paid 100% for the second parent
• and much more, check the full list here!