980 | GenAI On-Prem Solution Support Engineer

Intetics; France; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A leading technology company in France is seeking a GenAI On-Prem Solution Support Engineer to maintain and support on-premise infrastructure for GenAI solutions. Responsibilities include deploying and configuring automation solutions, troubleshooting Python-based components, and collaborating with remote teams. Candidates should have experience in IT support, strong Python skills, and familiarity with containerization tools. German and English language proficiency is required.

Qualifications

• Proven experience in IT support / system administration / field engineering.
• Strong knowledge of Python for support and debugging.
• Familiarity with GenAI / LLM-based solutions for deployment and configuration.
• Hands-on experience with containerization in production or test environments.
• Understanding of CI / CD processes and tools.
• Good skills in hardware maintenance.
• Languages: German B1–B2; English B2+.

Responsabilités

• Maintain and support on-premise infrastructure for GenAI solutions.
• Deploy and configure the GenAI test automation solution.
• Troubleshoot Python-based scripts and solution components.
• Collaborate with remote R&D team on debugging incidents.
• Manage containerized environments and ensure stable deployments.
• Integrate solution components into CI/CD pipelines.
• Provide first-line support for AI workflows and data pipelines.

Connaissances

IT support

System administration

Field engineering

Python

GenAI / LLM solutions

Containerization

CI / CD processes

Hardware maintenance

German (B1-B2)

English (B2+)

Outils

Docker

Kubernetes

Azure DevOps

Jenkins

GitLab CI

MLflow

Prometheus

Grafana

Description du poste

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for a GenAI On-Prem Solution Support Engineer to join its innovative team.

Responsibilities

• Maintain and support on-premise infrastructure (test machines, servers, networking equipment) used for GenAI solution deployment.
• Deploy, configure, and support the GenAI-based test automation solution (including model APIs, integration pipelines, and supporting services).
• Troubleshoot and maintain Python-based scripts and solution components using LLM / GenAI.
• Collaborate with remote R&D team on debugging incidents, logs analysis, and improvements.
• Manage containerized environments (Docker, Kubernetes) and ensure stable deployments.
• Integrate solution components into CI / CD pipelines (Azure DevOps).
• Provide first-line support for issues related to AI workflows, data pipelines, and test execution.

Requirements

• Proven experience in IT support / system administration / field engineering.
• Strong knowledge of Python (support, debugging, small fixes).
• Familiarity with GenAI / LLM-based solutions (deployment, configuration, monitoring).
• Hands‑on experience with containerization (Docker, Kubernetes) in production / test environments.
• Understanding of CI / CD processes and tools (Azure DevOps, Jenkins, GitLab CI or similar).
• Good skills in hardware maintenance (servers, networks, test benches).
• Languages: German B1–B2 for local client interaction; English B2+ for technical / business communication.

Nice to have

• Work experience in engineering or R&D projects.
• Knowledge of monitoring tools for ML / AI pipelines (MLflow, Prometheus, Grafana).