Winter Destination Guide - Lead Snow & Ice Tours

Lapland Hotels Oy; Helsinki; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

Lapland Hotels SnowVillage in Levi region seeks a Destination Guide for winter season 2026-2027. The role is international and involves leading guided tours for groups inside the snow and ice world.

Employment runs Nov 23, 2026 to Apr 4, 2027 with full-time hours at 112.5 hours per three-week period, contract between employee and Staffpoint. Ideal candidates have customer service experience, strong group management, a positive attitude, and willingness to work in a busy international setting.

Qualifications

• Previous experience in customer service and strong group management skills.
• Readiness to work in a busy and international environment.
• Motivation to work in a dynamic and versatile role.

Responsibilities

• Lead guided tours for groups in the snow and ice world.
• Engage with guests in a multilingual, international setting.
• Coordinate with team to ensure smooth guest experiences.

Skills

Customer service

Group management

Positive attitude

International environment

English

Job description

Lapland Hotels SnowVillage in Levi region seeks a Destination Guide for winter season 2026-2027. The role is international and involves leading guided tours for groups inside the snow and ice world.

Employment runs Nov 23, 2026 to Apr 4, 2027 with full-time hours at 112.5 hours per three-week period, contract between employee and Staffpoint. Ideal candidates have customer service experience, strong group management, a positive attitude, and willingness to work in a busy international setting.