Travel Designer for Lapland Luxury DMC

Joulukka; Rovaniemi; On-site; EUR 30 000 - 40 000; Full time

Job summary

Join a leading company in the luxury travel segment of Lapland as a Travel Designer. You'll be responsible for delivering bespoke travel experiences, managing guest inquiries, and collaborating with a dynamic team to create unforgettable journeys. This seasonal role offers a unique opportunity to thrive in a high-end environment while developing your skills in the Lappish capital.

Benefits

Dynamic and inspiring workplace

Great employee benefits

Excellent training and development opportunities

Qualifications

• Familiar with travel services in Rovaniemi.
• Knowledge of luxury travel is an advantage.
• Fluent in English; other languages a plus.

Responsibilities

• Manage guest inquiries and craft personalized proposals.
• Secure bookings and build partnerships.
• Coordinate itineraries and collaborate with team members.

Skills

Attention to detail

Strong problem-solving

Communication

Organizational skills

Teamwork

Job description

Lapland Luxury is a private DMC operating in Lapland, Finland. We are specialized in tailor-made luxury experiences with deep understanding of the delicate Arctic environment. Our passion is to create unforgettable and bespoke journeys alongside our guests.

Lapland Luxury DMC is part of SantaPark Arctic World, a family-owned company with a big heart and passion for excellence. We excel in creating extraordinary experiences for our guests with our unique locations: SantaPark - Christmas Theme Park, exclusive Santa Claus Secret Forest – Joulukka, Hidden Arctic Cloud Villas, Aino Private Islandand award-winning Arctic TreeHouse Hotel.

Our mission is to make our guests stay a lifelong memory. We also wish our team to have a great working experience and every day embark on a new adventure - creating, learning and developing with us!

We are now looking for a

TRAVEL DESIGNER FOR LAPLAND LUXURY DMC for season 2025-2026

We are looking for passionate hospitality team members that can fill a diverse role and is driven by service excellence. The Travel Designer is responsible for managing guest inquiries, crafting personalized proposals, securing bookings, and building partnerships. The role involves proactive sales outreach, itinerary coordination, and seamless collaboration with the Travel Experience Designer and Operations to ensure high-end, tailor-made travel experiences.

What we are looking for

You thrive for excellence and you are enthusiastic of new sales opportunities. You listen and actively learn of the motivation of our customers and you anticipate guests’ needs. Nurturing our customer relationships as well as following new sales leads comes to you as your second nature.

• You are familiar with travel services in Rovaniemi. Knowledge of luxury travel and/or tailor-made service packages is considered as an advantage.
• Attention to detail and previous experience in a luxury environment will be an advantage.
• You are quick thinker with strong problem-solving skills.
• Achieving profitable growth and hitting as well as surpassing sales targets give you a great satisfaction.
• You have good communication and organizational skills, enjoy team work, punctuality and flexibility to multitask even in the most hectic times are your strengths.
• You are fluent in English (written and spoken); other languages (Finnish, French, Spanish, German, Chinese) are advantage.

What we offer

• We offer a unique opportunity to work in the luxury segment of the Lappish travel industry
• We want you to bring your personality to work and let you actively develop your talents
• We offer you a dynamic and inspiring workplace with a wonderful team
• Great set of employee benefits and excellent training and development opportunities in the heart of the Lappish capital.

We hope to have you on our team from betweenmid-October until mid-April. Possibility to start earlier.

Apply now and be part of an unforgettable season with Lapland Luxury DMC!