Technical Team Lead

Starship Technologies; Helsinki; On-site; EUR 60 000 - 80 000; Full time

Job summary

A leading robotics company is seeking a Technical Team Lead in Helsinki to guide a team of robot technicians. You will be responsible for optimizing technical performance, ensuring high reliability, and delivering seamless service. Candidates should have experience in team leadership and a strong technical background in engineering principles like mechanical and electrical. The role offers exciting growth opportunities in a rapidly expanding company.

Qualifications

• 3+ years of experience in managerial or team lead roles.
• Strong technical background in engineering principles (mechanical, electrical, or robotics).
• Fluency in English and ability to travel.

Responsibilities

• Lead and motivate the technical team both on-site and remotely.
• Communicate company goals and safety practices.
• Track and report on key performance indicators (KPIs).

Skills

Team leadership

Data analysis

Engineering principles

Communication

KPI tracking

Education

Bachelor’s degree in Engineering

Tools

Jira

Job description

Overview

Starship Technologies is revolutionizing deliveries with autonomous robots. These robots deliver food, groceries, and packages across college campuses and neighborhoods in minutes. Starship has completed millions of autonomous deliveries to date, traveled millions of miles, and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses.

We’re hitting records on an almost weekly basis. Now is an exciting time to join as we grow rapidly around the world!

We’re looking for a Technical Team Lead to join our Operations team in Finland.

You’ll lead and guide our robot technicians to deliver high-quality support and solutions. You’ll be instrumental in optimizing the technical performance of our robot fleet, ensuring its high performance, reliability, and seamless service delivery.

Responsibilities

• Leading, coaching, and motivating the technical team, both on-site and remotely
• Communicating company goals, safety practices, SOPs, and deadlines to the team
• Keeping the service running smoothly while improving tools, processes, and standardizing equipment
• Overseeing and improving maintenance processes, shifting from reactive fixes to planned repairs
• Tracking and reporting on key performance indicators (KPIs) like robot health and service tickets
• Using data to track performance and make data-driven decisions
• Scheduling and approving team timesheets
• Supporting hiring, onboarding, and training new team members
• Assisting in enhancing internal tools and workflows for better efficiency

What you’ll bring to the table

• 3+ years of experience in managerial or team lead roles (preferably in product/service engineering, technical support, or maintenance leadership)
• Demonstrated expertise in managing and motivating diverse teams, both on-site and remotely
• Data-driven mindset and proficiency in tracking KPIs and analytics
• Strong technical background in engineering principles (mechanical, electrical, or robotics)
• Proven ability to collaborate effectively with engineering teams (especially hardware teams)
• Exceptional communication skills with both internal and external stakeholders
• Fluency in English
• Ability and willingness to travel
• Driver’s license

Beneficial

• Knowledge of Lean Six Sigma, 5S, or other process improvement methodologies
• Prior success in tracking KPIs and using tools like Jira for quality management
• Bachelor’s degree in Engineering (Mechanical, Electrical, Electronics, Robotics, or a related technical field)

Want to learn more about our robots and our people? Get in touch and let’s have a chat! Also, have a sneak peek to our blog and discover more about us!