Technical Support Specialist, Hyvinkää

Academic Work Consulting Oy; Hyvinkää; Hybrid; EUR 40 000 - 60 000; Full time

Job summary

A leading recruitment agency is seeking a Technical Support Specialist in Hyvinkää, Finland. This role involves establishing a new team focused on providing technical solutions for spare parts across Europe. Candidates should have technical education and strong problem-solving skills. A hybrid work model is offered, with three days on-site each week. Competitive compensation is provided for this pivotal role.

Qualifications

• Technical education is mandatory, preferably in engineering.
• Advanced ability to read and interpret technical documents is required.
• Strong problem-solving skills are essential for handling challenges.

Responsibilities

• Provide technical support for spare parts.
• Investigate and identify spare parts as needed.
• Collaborate with stakeholders to develop solutions.

Skills

Problem-solving skills

Ability to read technical drawings

Good knowledge of English

Education

Technical education in electrical or mechanical engineering

Product-oriented design/manufacturing

Job description

Overview

Join our client’s pioneering team, shaping the future of technical support for spare parts. This is a unique opportunity to build expertise from the ground up, tackling diverse technical challenges and contributing to a new operational model across Europe.

About the role

This role is pivotal in establishing a new technical support team, focusing on spare parts for a wide range of equipment. You will be instrumental in building a crucial knowledge base and providing rapid technical solutions to internal and external partners, ensuring smooth operations across European markets. You will gain unique expertise in a critical area, benefit from a flexible hybrid work model (you are expected to work on-site in Hyvinkää three days a week), and have the potential for long-term engagement beyond the initial 6-month contract.

Responsibilities

• Provide technical support for spare parts, requiring in-depth investigation, problem-solving, and collaboration to ensure efficient service delivery and knowledge building within a new team.
• Investigate and identify spare parts
• Resolve technical issues quickly for field personnel
• Collaborate with internal stakeholders and external suppliers to find solutions
• Analyze and interpret technical drawings and specifications
• Provide essential technical guidance to service teams

Qualifications

• Technical education in electrical or mechanical engineering, or product-oriented design/manufacturing
• Advanced ability to read and interpret technical drawings
• Strong problem-solving skills, capable of handling diverse technical challenges
• Good knowledge of English
• Ability to work effectively in a fast-paced environment and collaborate effectively with diverse personalities and teams

Merits

• Good knowledge of German, Italian, or French
• Work experience from similar tasks

Our recruitment process

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position are directed to Academic Work.

Contact: Lilli Halmela or the recruitment team at [e-mail]. Please mention the job-specific ID number in your message: 7DYRN8.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.

Employment details

• Employment type: Employment
• Start date: As soon as possible
• Wage: Time rate
• Number of positions: 1

Notes for applying: This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position are directed to Academic Work. Please include the job ID 7DYRN8 in your message.

Source: Job Market Finland/Työmarkkinatori