Technical Specialist - Nordic Service Delivery

DNA Oyj; Turku; Hybrid; EUR 50 000 - 70 000; Full time

Job summary

A leading telecommunications company in Finland is looking for an experienced Technical Specialist to join their Nordic Managed Services team. You will design and implement network infrastructures and work with firewalls and switches. Ideal candidates will have a background in network management and certifications such as Cisco or Fortinet. Enjoy flexible work arrangements and a supportive team environment while contributing to innovative solutions for corporate clients.

Benefits

Flexible work concept

Supportive work environment

Career development opportunities

Qualifications

• Several years of hands-on expertise with firewalls, switches, and WLAN APs.
• Relevant certifications like Cisco CCNA, Fortinet NSE, Aruba ACSA are a plus.
• ITIL knowledge about key practices preferred.

Responsibilities

• Design, configure and deploy network infrastructure.
• Collaborate with teams to implement network solutions.
• Analyze and resolve complex customer network needs.
• Document network design and maintenance activities.
• Stay updated on industry trends.

Skills

Experience in operating firewalls

Analytical thinking in network deliveries

Strong knowledge of Aruba, Fortinet or Cisco

Proactive approach to problem solving

Fluent in Finnish and English

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or Telecommunication

Tools

Cisco products

Fortinet products

Aruba products

Job description

Are you passionate about working with the newest technology in the market and continuously improving your skills? Are you motivated by supporting our corporate customers with top notch next generation network products on a local, Nordic and global scale? If you answered yes to these questions, then you might be the perfect candidate for our Nordic Service Delivery team.

Nordic Managed Services (NMS) is seeking experienced Technical Specialist into our pan-Nordic team for permanent employment. We deliver services for our Nordic corporate customers. Our expertise is focused on next generation software defined networking solutions (SDX, SDWAN, SD-Branch), network security and LAN/WLAN. The position is based within Finland, and you can work remotely from anywhere according to our flexible work concept.

DNA is part of Telenor Nordics which has the biggest telco presence in one of the most digitally advanced regions in the world. DNA is also recognized as an excellent employer, and we are sure that you will enjoy working with us.

Key Responsibilities:

• Design, configure and deploy network infrastructure, including firewalls, switches, and WLAN APs.
• Collaborate with cross-functional teams to design and implement network solutions tailored to customer needs.
• Analyze and resolve complex customer network needs.
• Document network design, configurations, changes, and maintenance activities.
• Stay updated on industry trends and advancements in networking technologies.

Preferred Competence in this Role:

We are looking for an experienced Technical Specialist with several years of hands-on expertise in operating firewalls, switches, and WLAN Access Points (APs) with a strong background in network management and a deep understanding of various customer network environments. The ideal candidate will have a Bachelor’s degree in Computer Science, Information Technology, Engineering, Telecommunication, along with relevant training and certifications from leading vendors like Fortinet, Aruba, Cisco, Netskope, and Cato.

• Experience and analytical thinking in network Deliveries, specifically with firewalls, switches, VPN-services and WLAN APs.
• Strong knowledge of Aruba, Fortinet or Cisco products and solutions.
• Ability to understand and navigate diverse customer network environments.
• Proactive approach to problem-solving.
• Ability to communicate fluently in Finnish and English, both verbal and written.
• Relevant certifications (e.g., Cisco CCNA/CCNP, Fortinet NSE, Aruba ACSA/ACSP or ACMA/ACMP) are a plus.
• ITIL knowledge about key practices (Incident and Service request management, Problem management, Release and Deployment management) are a plus.

This position requires an approved statement of security clearance.

We are looking for a team player so the team can learn and educate one another. Strong collaboration and communication skills are essential, especially in high-pressure customer-facing situations.

What we can offer you:

As stated in our employer promise we want to offer you a humane workplace where everyone can be one-of-a-kind as part of our community. Our values fast, bold and straightforward can be seen in our everyday lives. DNA strives to provide an excellent place to work, and we are constantly aiming to improve our practices as an employer to meet this goal.

In this position you will be part of a supportive, self-directed community as part of a team of experienced Technical Specialists. Team members work partly remotely and partly in our new Ilmalanlinna office.

DNA is one of the leading telecommunications companies in Finland. Our purpose is to connect you to what matters most. We offer connections, services and devices for homes and workplaces, contributing to the digitalisation of society.

DNA's award-winning work culture is based on freedom and is built on trust. With us you have the freedom to shine as you are and achieve great things together with others. We appreciate employees from different kind of backgrounds regardless of age, gender, appearance, heritage, who they love or how they see the world.

About Telenor Nordics:

Telenor Nordics serves 10 million customers and society at large in Denmark, Sweden, Finland and Norway with services vital for our everyday digital life.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that this role is subject to a security clearance check.