Field Service Technician - Pumps

Metso Outotec; Espoo; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Annual incentive

Parental leave

Training & development

Private health insurance

Volunteer leave

Team events

Job summary

Metso is seeking a motivated Field Service Technician in Australia to install, service and repair Metso pumps and related equipment at customer sites. You will diagnose faults, perform maintenance and collaborate with cross-functional teams to ensure reliable operation.

This hands-on role requires a mechanical fitter qualification, strong safety focus, and the ability to travel to sites as needed. Join a global leader in mining equipment and sustainable solutions with growth opportunities.

Qualifications

• Trade qualification as a Mechanical Fitter or equivalent.
• Experience maintaining and repairing pumps, rotating equipment or heavy industrial machinery.
• Strong emphasis on safety and safe work practices.
• Ability to read and interpret engineering drawings and technical specs.
• Excellent communication and customer service skills.
• Current driver’s license and ability to travel to customer sites.
• Pass a pre-employment medical.
• Proficient with MS Office (Word, Excel); MS Project a plus.

Responsibilities

• Install, maintain, repair and troubleshoot Metso pumps and related equipment at customer sites.
• Conduct field inspections and condition assessments on customer equipment.
• Diagnose faults and implement cost-effective solutions.
• Perform shutdowns, breakdowns and planned maintenance activities.
• Read and interpret engineering drawings and service procedures.
• Complete service reports accurately and timely.
• Ensure all work meets safety requirements and customer site standards.
• Collaborate with planning, engineering, operations and support teams.
• Contribute to continuous safety and quality improvements.

Skills

Trade qualification

Safety conscious

Pumps/rotating equipment

Fault-finding

Engineering drawings

Customer service

Driver's license

Travel readiness

Medical screening

MS Office

Tools

MS Word

MS Excel

MS Project

Job description

Join a Global Leader in Mining and Mineral Processing Solutions

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 12/01/2026

Are you an experienced Mechanical Fitter looking for more than just a job? Do you thrive on solving problems, working hands on with customers, and tackling new challenges every day?

At Metso, we're looking for a motivated and safety-focused Mechanical Fitter to join our Field Service team. This is an opportunity to work on industry leading pumps, pumping systems and mineral processing equipment while building a long-term career with a global leader in sustainable technologies and services.

If you take pride in your workmanship, enjoy working in dynamic environments, and want to be part of a team that values safety, development and career progression, we'd love to hear from you.

About the Role

As a Field Service Technician, you will be responsible for the installation, maintenance, repair and troubleshooting of Metso pumps and associated equipment at customer sites. You'll work closely with customers and internal teams to deliver high-quality service, minimise downtime and ensure equipment reliability.

This is a hands-on role that offers variety, autonomy and the opportunity to work with a broad range of industry-leading products across the mining and mineral processing sectors.

Key Responsibilities

• Perform installation, maintenance, overhaul and repair of Metso pumps and pumping systems and other Metso Equipment


• Conduct field inspections and condition assessments of customer equipment


• Diagnose faults and identify practical, cost effective solutions


• Complete shutdown, breakdown and planned maintenance activities


• Read and interpret engineering drawings, technical documentation and service procedures


• Complete service reports and documentation accurately and in a timely manner


• Ensure all work is completed safely and in accordance with Metso and customer site requirements


• Build strong relationships with customers through professional service delivery


• Work collaboratively with planning, engineering, operations and technical support teams


• Contribute to continuous improvement, safety and quality initiatives

What We're Looking For

Essential

• Trade qualification as a Mechanical Fitter or equivalent


• Strong commitment to safety and safe work practices


• Experience maintaining and repairing pumps, rotating equipment or heavy industrial machinery


• Sound mechanical aptitude and fault-finding ability


• Ability to interpret engineering drawings and technical specifications


• Strong communication and customer service skills


• Current driver's license


• Ability to travel and work at customer sites as required


• Ability to pass a pre-employment medical


• Proficient in MS Office (Word, Excel); MS Project a plus

Desirable

• Experience with pumps, rotating equipment or mineral processing equipment


• Exposure to Crushers and Screens


• Mining, shutdown or field service experience


• High Risk Work Licences including Forklift, Dogging, Rigging or EWP


• Working at Heights and Confined Space certifications


• Experience working in heavy industry, mining or industrial maintenance environments

The Ideal Candidate

We're looking for someone who is:

• Energetic and enthusiastic about providing exceptional service


• Self-motivated and able to work independently in the field


• Passionate about equipment reliability and customer outcomes


• A strong team player who supports colleagues and contributes positively to workplace culture


• Reliable, accountable and committed to delivering quality workmanship


• Keen to develop specialist knowledge in pumps and mineral processing equipment


• Interested in developing both technical and leadership capabilities throughout their career


• Willingness to travel on short notice and work flexible hours

Why Join Metso?

At Metso, we believe our people are our greatest asset. You'll be joining a business that invests in your future, supports your growth and provides opportunities to develop your career both nationally and internationally.

What's in it for You?

• A safe workplace where physical and psychological safety are always the top priority


• Competitive salary and annual incentive program


• Additional annual leave benefits for permanent employees


• 18 weeks paid gender-neutral parental leave


• Ongoing training, development and career progression opportunities


• Access to world-class product and technical training


• Education assistance to support your technical and leadership aspirations


• Salary Continuance Insurance


• Discounted private health insurance for you and your family


• Paid volunteer leave


• Active social club, family events and team activities


• The opportunity to work with a global leader in mining equipment, pumps and sustainable solutions

Help keep the mining industry moving. Build your future with Metso.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.