Support Engineer

Työmarkkinatori; Hyvinkää; On-site; EUR 42,000 - 64,000; Full time

Job summary

Konecranes is seeking a Support Engineer to join the Port Services team in Hyvinkää. You will support quotation activities and service solutions for port equipment worldwide, collaborating with engineers, procurement, project managers and sales.

The role involves preparing cost calculations, RFQ support and ensuring quotations align with internal processes. You will improve quotation quality and contribute to the ongoing development of the offering process, with a hybrid work model and weekly

Qualifications

• Relevant educational background in industrial engineering (e.g., Automation or Software Engineering)
• Proficiency in IT tools, including MS Office
• Fluent spoken and written English skills
• Proactive attitude and ownership of responsibilities
• Strong communication and interpersonal skills

Responsibilities

• Prepare quotations, cost calculations and delivery scopes for customer projects
• Support RFQ processes and ensure quotations follow internal processes
• Analyze technical and commercial information from stakeholders
• Improve quotation quality by comparing estimated costs with actual project outcomes
• Collaborate with engineers, procurement, project managers and sales teams

Skills

Fluent English

Strong communication

Proactive attitude

Ownership of responsibilities

Education

Industrial Engineering background (Automation or Software Engineering)

Tools

MS Office

SAP

Salesforce

Teamcenter

Job description

We are now looking for a Support Engineer to join Konecranes' Port Services team in Hyvinkää.

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Would you be our new Support Engineer?

As a Support Engineer, you will join an international Port Services team supporting quotation activities and service solutions for port equipment around the world. In this role, you will work closely with engineers, procurement specialists, project managers and sales teams to prepare quotations, cost calculations and delivery scopes for customer projects.

Your work consists of gathering and analyzing technical and commercial information from different stakeholders and systems, preparing cost calculations, supporting RFQ processes and ensuring that quotations are delivered according to internal processes. You will also contribute to improving quotation quality by comparing estimated costs with actual project outcomes and supporting continuous development of the offering process.

The role combines technical problem-solving, stakeholder collaboration and analytical work in an international environment. You will become part of a team of automation, electrical and mechanical engineering professionals and work closely with colleagues across different countries and functions.

This is a full-time and permanent position. You will be employed by Biisoni and work on assignment at Konecranes. The role follows a hybrid working model and you will meet your colleagues at our Hyvinkää office at least once a week. The preferred start date is during September 2026.

What are we looking for?

You may already have gained some experience in technical roles within industrial companies, or you could be at an earlier stage of your career with a strong motivation to learn and develop your expertise in a global engineering environment. You have a relevant educational background in industrial Engineering, such as Automation or Software Engineering.

You are proficient in IT tools, including MS Office. Previous experience with SAP, Salesforce, or Teamcenter is considered an asset. A basic understanding of automation systems, industrial communication networks or PLC environments is highly valued and will help you succeed in this role.

As a person, you are eager to learn and develop your expertise in our products and services. You are proactive and take ownership of your responsibilities. Strong communication and interpersonal skills are vital, as you will work daily with both internal and external stakeholders. Fluent spoken and written English skills are essential.

Why Konecranes?

Konecranes offers you an opportunity to work in a global technology company whose solutions help keep ports and industries moving around the world. You will join an experienced and supportive international team where expertise is actively shared and where learning is encouraged. The role provides a unique opportunity to gain a broad understanding of Konecranes' technologies, customers and service business while developing your technical and commercial skills.

As your expertise grows, you will have opportunities to expand your responsibilities and explore different career paths within Konecranes. Many professionals have developed their careers into project delivery, technical specialist and other expert roles within the organization.

Key qualifications

• Relevant educational background in industrial Engineering (e.g., Automation or Software Engineering)
• Proficiency in IT tools, including MS Office
• Fluent spoken and written English skills
• Proactive attitude and ownership of responsibilities
• Strong communication and interpersonal skills