Store Team Lead: Elevate Customer Experience & Sales

Stadium Oy; Lempäälä; On-site; EUR 2,200 - 2,800; Full time

Job summary

Stadium Oy in Finland seeks a Store Team Leader to guide the store team, ensure a high-quality customer experience, coordinate daily operations, and drive store goals. The role emphasizes hands-on leadership in a fast-paced retail environment in Lempäälä.

You will train and coach staff, manage campaigns and events on the shop floor, and lead by example to achieve sales targets. Finnish language proficiency is required; other languages are a plus.

Qualifications

• Experience leading a retail store team and daily operations.
• Strong customer service and sales skills.
• Finnish language proficiency is preferred; other languages beneficial.

Responsibilities

• Lead the store team with clear daily goals and plans.
• Create conditions for excellent customer experience and an inspiring store look.
• Train and coach the team in customer interaction and sales.
• Oversee cashier duties, customer service, and store routines.
• Ensure campaigns and current activities are executed in-store.
• Monitor sales KPIs and guide the team toward targets.
• Set a positive leadership example and develop others in the role.
• Be responsible for the store in the store manager's absence.

Skills

Customer service

Sales

Team leadership

Store operations

Training and coaching

Job description

Stadium Oy in Finland seeks a Store Team Leader to guide the store team, ensure a high-quality customer experience, coordinate daily operations, and drive store goals. The role emphasizes hands-on leadership in a fast-paced retail environment in Lempäälä.

You will train and coach staff, manage campaigns and events on the shop floor, and lead by example to achieve sales targets. Finnish language proficiency is required; other languages are a plus.